nCino reviews

Here are the things that have been taken away, or changed for the worse. - Remote work, even though 90% of the job is either independent or on zoom meetings with customers from all over. - Snack quality has been slowly deteriorating. Used to get Celsius and jerky type snacks. Now we have flavored water and chips. - Raises are arbitrary. Last review, I scored a 3.5/4, but got less than 3%. A coworker scored a 2.8, and got ~5% - Specific goals, making scoring employees on those goals completely subjective. Meeting or exceeding the goals as stated, is often met with "another person is doing even better in this category so you get a lower score." - A positive culture. We used to have relationships with the leaders. Now we're lucky to speak to a manager unless we do something wrong, or it's a scheduled one on one. - Work-life balance has gone out the window after layoffs have shaken job security, then being moved to salary, and then the increased pressure to consistently exceed the highest expectations. - Benefits Package removed, effectively cutting the salary by 10k - Job title changed, with double the expectations. Pay changed to salary, with no increase in pay. - Helpful and compassionate leadership, has turned nitpicky, overbearing, and bureaucratic. - Selective enforcement of policies, some people get in trouble for being late, others stroll into the office 1 or 2 hours late, if at all. - No standard expectations. One manager will praise your work, while the next will tell you you're not doing enough. - Constant change in management causes whiplash, and any growth under the previous management gets lost and/or ignored. - Promotions are more often than not, skewed towards HQ employees. Good employees from other locations are often passed up for less experienced people. Sometimes even demoted and replaced with less experienced people from HQ.

Towards the end of my employment I was transitioned from a salary to hourly employee. After this transition occurred, my paystubs became incredibly convoluted and it was difficult to understand and ensure that I was being paid the correct amount. Along with this transition, we were informed by the department head that 2 hours of overtime a week would be authorized without mgmt approval. However, after submitting my first time sheet with 2 hours of overtime (due to the intensity of my position) I was interrogated and told not to work anymore overtime without consulting my manager. At the time of my employment, the compensation across the company was abysmal for almost every role. C-suite executives would often account for this by saying that our benefits were "unmatched" but after job searching for the latter part of 2022 I found that nCino's benefits package was pretty comparable with most companies in the Salesforce ecosystem. While I did end up making 33% more than my starting salary after 2.5 years worth of raises/lateral promotions in the same department, it was still significantly lower than what I had the potential to make elsewhere and was one of the driving factors behind my decision to leave. The free snacks, workplace beers, and other banal "benefits" don't make up for the obscenely low monetary compensation the nCino offers their employees. I did not agree with the return to office 5 days per week, especially after being told multiple times by the CEO that nCino would be embracing the hybrid workplace environment moving forward. The product itself was incredibly difficult to support at the time due to rampant customization during implementation and often required unique knowledge for each customer. There is a policy in place that requires employees to remain in the same department for 2 years before applying to internal roles in other departments. All in all, I would recommend nCino to anyone that is looking start a Salesforce oriented career. However, I probably wouldn't stay any longer than 2-3 years. My observation during my period of employment was that employees (especially in Support Engineering) would stay for 2-3 years, and then move on to other Salesforce companies that provided better pay.