Pros
The customer service team is great. There is no drama among each other. The benefits and 401K are great as well. The current CEO buys lunch often.
Cons
They are very hard working but severely under paid. It is not even competitive to other credentialing companies. There is not much room to grow unless somebody leaves. This is not to say that there are not openings to move to different departments but within the CS department, not so much. The company used to be about the customer but is now about the revenue. When the CEO came in, he grew the company but knows nothing about healthcare, only about growing the company. There are no bonuses for the CS department either. The raises are comical. There is always more work given but the pay does not reflect that.