Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 20 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 96 reviews)); "The management was poor." ((in 49 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews

3.0

Aug 23, 2023

Great place to learn, don't expect a career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with major consumer electronic devices and learn other beneficial repair skills If you're franchise, chances are pretty good that the owner is chill. When it's busy, you are busy. lot of repairs.

Cons

A burger flipper or grocery stocker will make more than you. There is insane pressure to hock their "not insurance", and it's on you if you can't meet their sp100 goals. getting hired in will mean that your first week will be dedicated to more quizzes than you have ever taken in school. Minimal PTO (which also counts as sick days fyi) and maybe insurance if you're lucky.

2.0

Sep 17, 2022

Too corporate

Technician

Recommend

CEO approval

Business Outlook

Pros

Great team and you can learn a lot. Plenty of room to grow and be comfortable. Good communication. Decent hourly pay. Benefits.

Cons

Too corporate. Way too sales focused on selling their protection plan which is not a very good plan and is often hard to sell. They set very unrealistic expectations. They care way more about making sales than actual repairs or caring about the customers devices. It has so little to do with helping people with their problems and way more to do with the protection sales. Also the incentives are sold in interviews as a great addition to pay, but unless you get lucky enough to get into a busy store, and/or do shady things and tell lies to make your sales to customers, you likely wouldn't get enough incentive pay to make a difference in your pay to bring your mediocre salary to something actually livable.

1.0

Feb 22, 2022

Good well it lasted

Repair technician

Recommend

CEO approval

Business Outlook

Pros

Great environment you can learn a lot of electronics skills.

Cons

ever since asurion bought ubreakifix its become a scamy sales position were your job depends on selling home+ subscriptions and end up exchanging more devices then repairing them

Viewing 31 - 33 of 826 Reviews

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Jobs at uBreakiFix

Cell Phone Repair (Will Drive Company Vehicle)

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Store/Remote Technician

Store/Remote Technician

Cellphone Repair (Will Drive Company Vehicle Some Days)

uBreakiFix

uBreakiFix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to learn, don't expect a career.

Too corporate

Good well it lasted

Top companies for "Compensation and Benefits" near you

Jobs at uBreakiFix