Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has been stable over the past 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (184) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 33 reviews)); "You learn a lot and have a good work environment to do so" ((in 23 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Good learning experience and fast paced" ((in 15 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 100 reviews)); "The management was poor." ((in 48 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 16 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "No bonuses are given that they promise so don't go above and beyond it wont show on your paycheck." ((in 7 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

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uBreakiFix

uBreakiFix reviews

3.1

37% would recommend to a friend

(827 total reviews)

Justin C Wetherill

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

2.0

Oct 19, 2018

Customer Service Specialist and Mobile Repair Technician

Customer service specialist and mobile repair technician

Recommend

CEO approval

Business Outlook

Pros

Great entry point for computer enthusiasts aiming to join the IT field. Plenty of opportunity to gain experience diagnosing, repairing and troubleshooting mobile devices as well as retail point of sales representative.

Cons

$10hr during training, then $11hr without further room for growth or career advancement opportunities.

4.0

Oct 17, 2018

Decent company to start off with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience. Nice atmosphere.

Cons

Pay could be better for higher up positions.

5.0

Oct 9, 2018

Great Company

Ast manager

Recommend

CEO approval

Business Outlook

Pros

Great Place to work and want to lean how to fix things

Cons

Higher Management could need to focus more in stores and help and pick the right people for advancement

Viewing 739 - 741 of 827 Reviews

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Jobs at uBreakiFix

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Cell Phone Repair (Will Drive Company Vehicle)

Store/Remote Technician

Store/Remote Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)