Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 38 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 20 reviews)); "Flexible hours and usually simple workflow." ((in 17 reviews)); "Great learning experience and stepping" ((in 16 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 96 reviews)); "The management was poor." ((in 49 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 20 reviews)); "My manager was completely incompetent," ((in 10 reviews)); "upper management has terrible communication and is very disorganized" ((in 9 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (826 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews

5.0

Mar 27, 2018

great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun environment and get to do what i love

Cons

under valued by team and management

4.0

Mar 15, 2018

Marketing Intern - Coop Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This was my first coop term and I had an amazing time. Even though the company is a franchise, everyone still treats you as family and working within the store allowed me to connect with the owner, technicians and customers, as well as everyone else in the company.

Cons

At the stores that I worked at, there was a high turnover, however that was in large part due to the work ethic of the technicians - not the company. As a coop student I wasn't very interested in advancement but I expect it would be difficult to move up without opening your own store.

4.0

Mar 12, 2018

Technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and hours. Experience will depend on owner.

Cons

Customers can be a pain, but understandably since you're working on their expensive electronics.

Viewing 769 - 771 of 826 Reviews

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Jobs at uBreakiFix

Cell Phone Repair (Will Drive Company Vehicle)

Customer Experience & Tech Specialist (Samsung/Google) - We Will Train

Store/Remote Technician

Store/Remote Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

uBreakiFix

uBreakiFix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great place to work

Marketing Intern - Coop Experience

Technician

Top companies for "Compensation and Benefits" near you

Jobs at uBreakiFix