uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews
1.0
Dec 7, 2023

Greedy and shady

Recommend
CEO approval
Business Outlook

Pros

Other employees are fun. No office drama.

Cons

Not a repair job. You are forced to sell an insurance plan all the time. You can make thousands in pure profits every day and still not get a raise because they are extremely capped by pre determined numbers that they would not budge to change even though the cost of living increased. The management spams about the current insurance sign ups in google chats all the time, there's dozens of new messages about it everyday. My friend from another store was making 22/h after working there for a year, doing micro soldering repair everyday, running the store alone at least twice a week. There is no benefits, PTO, vacation time or health insurance options. No 401k. its more profitable to sell cell phones at Verizon store than this. I worked on my days off, had perfect attendance, but got sick for 4 days and got fired. Theres no job security there. You are also forced to charge asurion home+ insurance for repairs at a rate that's way over usual, sometimes more than a replacement device. Also known as insurance fraud. Some employees I know have already filed a report with attorney general but it keeps on going.

1.0
Jun 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Knowledge about fixing things on job. Discounts, and your own desk.

Cons

Only 4 people can work at a time, so good luck calling in sick. Owner is horrible to his employees. Constant surveillance, and being watched by the owner. Not paid enough for the amount of daily duties being done everyday. Constant turn around rate for employees.

1.0
May 30, 2019
Recommend
CEO approval
Business Outlook

Pros

You can do whatever you want when the store isn't busy, bonuses if you are willing to help but its only like a 2-3$ difference and thats if you meet the metrics which change EVERDAY

Cons

Terrible Pay, Too little consideration from managers, Miami locations are all dirty and filled with dust, No one works like a team rather a competition because of bonuses, NO BENEFITS AND MOST IMPORTANTLY YOU GET LOCKED IN A CONTRACT THAT WONT LET YOU WORK AT ANY PLACE THAT DOES THE SAME SERVICE FOR 2 YEARS...

Viewing 7 - 9 of 826 Reviews

Glassdoor has 835 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.