Does uBreakiFix pay their employees well?

According to anonymously submitted Glassdoor reviews, uBreakiFix employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at uBreakiFix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at uBreakiFix?

37% of uBreakiFix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated uBreakiFix 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at uBreakiFix?

Technician (183) , Repair Technician (144) , Manager (54) , Store Manager (42) , Lead Technician (32) , Remote Technician (23) , Cell Phone Repair Technician (18) , General Manager (14) , Assistant Manager (13) , Electronics Repair Technician (11) , Electronics Technician (10) , Computer Repair Technician (7) , Computer Technician (6) , Mobile Technician (5) , Remote Repair Technician (5)

What are the pros of working at uBreakiFix according to real employee reviews?

"And great people" ((in 40 reviews)); "Great coworkers Get to learn more about the tech world Get to help people out in a satisfying way" ((in 32 reviews)); "You learn a lot and have a good work environment to do so" ((in 24 reviews)); "Flexible hours and usually simple workflow." ((in 16 reviews)); "Great learning experience" ((in 15 reviews))

What are the cons of working at uBreakiFix according to real employee reviews?

"Pay is low for the skill required for successful repairs Corporate locations prioritize profit over people every single time." ((in 103 reviews)); "The management was poor." ((in 50 reviews)); "Corporate is destroying right to repair, most techs and training are bad." ((in 22 reviews)); "My manager was completely incompetent," ((in 11 reviews)); "No bonuses are given that they promise so don't go above and beyond it wont show on your paycheck." ((in 8 reviews))

What are employees saying about uBreakiFix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about uBreakiFix layoffs and their outlook for job security at uBreakiFix in 2026.

What are the top reviewed uBreakiFix locations?

Orlando , Chicago , New York , Atlanta , Houston , Little Rock , Denver , Charlotte , San Jose , Jacksonville , Phoenix , Dallas , Knoxville , Los Angeles , Grand Rapids , Raleigh , Austin , Tampa , Virginia Beach , Milwaukee , San Antonio , Brentwood , Santa Clara , Lafayette , Kennesaw , Millburn , Algonquin , Geneva , Garden City , Omaha

uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

1.0

Apr 26, 2018

What a slap to the face

Technician

Recommend

CEO approval

Business Outlook

Pros

You sometimes get to meet some actors, athletes.

Cons

Hard work low pay. They expect you to do everything and string you along with false promises about pay raise. Then you hear an owner conversation about why should they raise their employees pay if minimum will be 15 by 2020 and how they should just sell the store. Maybe it's just California. Then you find out new hires get paid as much as you. It was time to move on with my skills. You might get better benefits at a fast food joint. Feels like youve worked for 10 years but your pay doesn't show it.

1.0

Jan 29, 2018

A disgrace to the repair world

Store manager

Recommend

CEO approval

Business Outlook

Pros

I really couldn't list any pros as any benefits that I was baited into working here were all lies. I should have known when management used the quote "dangle a carrot in front of you"

Cons

No employee appreciation No room for growth Minimum respect for customers devices Would rather hire teenagers at minimum wage than real technicians Highest prices lowest quality parts Pay is low Inexperienced technicians destroy customer devices then management lies to customers.

2.0

Feb 16, 2017

ubreakifix

Smartphone technician

Recommend

CEO approval

Business Outlook

Pros

-If you can read and follow written directions, you will be able to do this job. -Perfect choice of a job instead of flipping burgers. Less smell -Lots of free time. so if you want to get paid to watch netflix and fix some screens, this is the right job for you.

Cons

-Low Pay -Low raises (if any) -Little to no growth potential (unless you know the corporate owners and their friends) -No benefits

Viewing 22 - 24 of 826 Reviews

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Jobs at uBreakiFix

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

Cell Phone / Computer Repair Technician

Repair Technician — Cell Phone, Tablet, Computer (In-Store & Remote-Driving)

Front Desk & cellphone repair tech

Ubreakifix - In-Store Repair Tech

uBreakiFix

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What a slap to the face

A disgrace to the repair world

ubreakifix

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