uBreakiFix reviews

3.1

37% would recommend to a friend

(826 total reviews)

Justin C Wetherill

39% approve of CEO

33% positive business outlook

uBreakiFix has an employee rating of 3.1 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The uBreakiFix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

826 reviews
2.0
Jan 26, 2017

Good experience, terrible pay

Recommend
CEO approval
Business Outlook

Pros

The people hired are almost always friendly and great to work with. Company environment is usually relaxed. Customers are great in most instances.

Cons

Little to no room for growth if you don't work at a corporate store in Florida. Pay increases are either non-existent to a few cents a year. In any given day you will fix thousands of dollars worth of electronics, but only get minimum wage to do so. The job takes technical knowledge, a careful hand, and a great attitude to talk to customers in person or on the phone. A technician can easily ruin someones device several times over in any given repair. If you're reading this please look at other repair shops in your area to apply for as they will certainly pay you better for your skill and expertise.

2.0
Nov 10, 2016

Phone tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of free time

Cons

No where to grow but owning one

2.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

-Get to work on lots of cool tech and learn a lot -Hour long breaks -Good corporation that mostly does things the right way

Cons

-Bad pay, all employees deserve more money for doing this job. It's ridiculous that Panda Express employees basically make the same hourly wage. Even manager only gets 40k a year, same as managing way easier environments. The only way to get the money you deserve is to be an owner. -Getting blamed for things completely out of your control (by customers and management) -Getting blamed for things on par or not as bad as mistakes manager makes himself -Don't even have the tools needed to do work, especially computers, manager seems to think it's fine when employees take 10x longer to do a simple task because they have to use a junk computer. I can't stress enough how retarded this is: A store that REPAIRS COMPUTERS doesn't have decent enough computers for their employees to efficiently get work done. Employees giving up with store computers and using their own personal phone/tablet/computer is a regular occurrence. As far as other tools go it's a total mess with everyone stealing other people's tools as they need to and some tools completely disappearing. This could easily be fixed by giving everyone a box of tools that are only for them, but for some reason the manager explicitly came out AGAINST doing this (we're talking $30 tops for tools needed per person)

Viewing 25 - 27 of 826 Reviews

Glassdoor has 835 uBreakiFix reviews submitted anonymously by uBreakiFix employees. Read employee reviews and ratings on Glassdoor to decide if uBreakiFix is right for you.