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This top-ranked U.S. warranty company helps provide peace of mind to millions of homeowners. They are convenient and accessible through a single number to call when something breaks. They provide specialized warranty plans designed for different homeownership needs, whether a new home or one that’s been lived in for years. They offer comprehensive coverage regardless of the age or condition of the home and have a network of thousands of vetted contractors across the country ready to respond at a moment’s notice.
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, has expanded its global presence to 10 countries. Its most recent addition includes an international contact center in Colombia designed to meet the growing demand for BPO digital services. The center is scheduled to open in the third quarter of 2022.
CHAGUANAS, TRINIDAD AND TOBAGO – Yesterday, iQor donated baskets of food and household items to families in need throughout Chaguanas, Trinidad and Tobago. With iQor’s newest center opening in Chaguanas on March 23, 2022, this is the first of many initiatives to support the local community. iQor Vice President of Operations and Country Lead Dr. William Huggins was joined by His Worship the Mayor Faaiq Mohammed of Chaguanas and iQor community relations representative Blake Graves to deliver the baskets to families.
iQor has received a Bronze Stevie® Award in the category of Customer Service Training or Coaching Program of the Year (Other Service Industries) at the 16th annual Stevie Awards for Sales & Customer Service. Winners will be recognized during a virtual awards ceremony on May 11.
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, celebrates the grand opening of its third contact center in Trinidad and Tobago. This newest center opens in the city of Chaguanas to meet the growing demand for BPO digital services. The new facility expands the company’s nearshore footprint in Trinidad and increases the number of omnichannel customer support jobs provided by about 800, for a total of approximately 2,200 iQor employees in Trinidad. The expansion has enabled iQor to support multiple new clients in financial services, hospitality, medical, utilities, and retail. iQor teams provide these clients sought-after customer service in general customer care, inbound and outbound sales, tech support, reservations, and collections.
In a strategic effort to best support new and existing clients, iQor has expanded two of its 16 customer support contact centers in the Philippines archipelago. The expansion provides an additional 80,000 square feet of contact center space as well as capacity for more than 1,500 additional employees. As a managed services provider of customer engagement and technology-enabled BPO solutions, iQor is committed to meeting the growing demand for BPO digital services. This expansion empowers iQor to best support the world’s top brands through an increasing number of omnichannel customer support jobs across industries.
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, today announced the hiring of John Kruper as senior vice president of global learning and development. As a senior member of the operations leadership team, Kruper will report directly to Chief Operating Officer Martin Lehtio.
DASMARINAS, PH – The Philippines Department of Labor and Employment has recognized iQor Dasmarinas, Cavite as the first-ever recipient of the Government Safety Seal Certification for the BPO sector in the Calabarzon Region 4A. Companies in the manufacturing, utilities, and business process outsourcing (BPO) industries are eligible for the certification based on compliance with government health and safety standards.
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is a proud sponsor of the 18th Annual Firestone Grand Prix of St. Petersburg. The event is scheduled for Feb. 25-27, 2022, on the streets of downtown St. Petersburg.
iQor’s 501(c)(3) nonprofit charitable organization, iQor Qares, has been approved to solicit donations in 11 states where iQor operates, most recently adding New Jersey and South Carolina. iQor Qares is a global employee donation platform that supports employees in need of financial assistance due to life-altering or catastrophic events. One-hundred percent of the money raised through iQor Qares goes to assisting iQor employees and charitable organizations across the world.
