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iQor celebrates Black History Month this February by honoring the extraordinary contributions and achievements of Black Americans. We recognize these accomplishments while reflecting on a history of struggle and hope. At iQor, we create opportunities and are accountable to each other for the betterment of all. We are inspired by the determination of individuals throughout the Black community who encourage us to listen and learn.
ST. PETERSBURG, FL – A top-ranked U.S. home warranty company recognized iQor with its Best Center 2021 Award for outstanding customer service for the third year running. The award was presented on January 19, 2022, at the home warranty company’s Third Annual Global Summit for its business process outsourcing (BPO) partners from around the world. The first-place honor has been presented to iQor call center locations since the award’s inception in 2019 (iQor Clark in 2019 and Trinidad in 2020). The Best Center Award 2021 was presented to the team in Fairview, Quezon City. The contact center team is comprised of work-at-home and work-in-office employees who provide inbound and outbound customer care, warranty renewals, and special projects tailored to specific needs and authorizations for customers. Through strong leadership, coaching, and development, program members continually strive towards performance excellence.
ILOILO CITY, PH – At a virtual media roundtable today, iQor celebrated its continued growth within the Iloilo community. A leader in the Philippine business process outsourcing (BPO) industry, iQor is an international BPO that provides outsourced customer contact solutions to global customers. iQor’s digital technology innovations and supportive work environments empower employees to deliver meaningful customer experiences. iQor adapted early in the COVID-19 pandemic, scaling secure solutions to support work-from-home opportunities for employees while maintaining superior customer service for clients.
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