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      1Password

      Engaged Employer

      1Password reviews

      3.2

      50% would recommend to a friend

      (362 total reviews)
      avatar

      David Faugno

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      362 reviews
      1.0
      Dec 30, 2024

      Horrible Sales Culture

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work. That’s about it.

      Cons

      The sales organization is extremely unorganized and toxic. AE’s and BDR’s are constantly pressured to hit unachiveable targets and are guilt tripped into working overtime to try and hit their numbers. 80% of the sales organization is not even close to hitting quotas. Instead of management trying to fix quota, they just increase quota and hire/fire employees whenever they want. Onboarding was also pretty rough. Whenever you ask a question, you’re pointed towards “Guru”. Managers themselves don’t know the answers to your questions. You’re basically just thrown into the fire with no tools to support you. AE’s are expected to prospect but don’t even have access to Zoominfo lol. Account lists change every month and they are not at all fair. Do not work here. It is not worth your mental health at all. Extremely shady company- the worst I’ve ever worked at.

      avatar
      1Password Response
      1y
      Hi there, We're sorry to hear that your experience at 1Password wasn't what you had hoped. We hope that with recent changes in our GTM org we've addressed some of your concerns. We're always happy to chat more, so please don't hesitate to reach out anytime. Take care, - The People Team
      1.0
      Oct 25, 2024

      Worst place to work for in sales

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fully remote, and honestly that’s it -benefits and 401k are good

      Cons

      -young gtm ELT team -young Operations leadership team -you aren’t hitting quota, only 20% of the sales team is across segments (except SMB) -product isn’t even ready to be sold yet, we’re selling products in beta that couldn’t be GA -1pass doomed to fail, stay private or be acquired, don’t IPO

      avatar
      1Password Response
      1y
      Hi there, We're sorry to see that your experience on our GTM team hasn't been positive, and we hope we can work together to solution this. Please do connect with your HRBP so we can chat more and create a plan together. - The People Team
      2.0
      Apr 23, 2024

      1Password is not the same as it was

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Nice team Growing Market Fit

      Cons

      VC and investor pressure is at a high, leading to a severe drop in team morale. Management is overwhelming employees, evident from consistently declining engagement survey ratings. 1Password culture has taken a nose dive as of late. Decisions are being made impulsively without data to back it up and teams are being stretched extremely thin. Sales and Customer Success Managers clash due to conflicting goals. Sales faces no consequences for selling to unfit customers, while success lacks motivation to assist with expansions. I do not blame sales they have high targets which are difficult to meet with 1 product skew.

      avatar
      1Password Response
      2y
      Hi there, We're sorry to hear that your recent experience at 1Password has been negative. We'd love to better understand this, so please connect with your HRBP and manager so we can continue the conversation. - The People Team
      Viewing 124 - 126 of 362 Reviews
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      Reviews1Password reviews

      Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.