7-Eleven reviews

3.4

56% would recommend to a friend

(6,117 total reviews)
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Joe DePinto

59% approve of CEO

47% positive business outlook

7-Eleven has an employee rating of 3.4 out of 5 stars, based on 6,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7-Eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 8, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s still a huge and global company.

Cons

After the mass layoff of 2022, majority of leadership left are weak. Very high school type of culture. In some instances, very toxic work culture.

1.0
Sep 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay and average benefits

Cons

This company is like a stereotypical corporation from an early 2000's movie. the attitude is very much whoever has the higher paycheck wins any discussion even if they're wrong. Current IT management is incompetent and has been since a large group of buddies joined it and started some intense favoritism. Their expertise is non-existent and constantly filled with excuses. God forbid anyone speaks their mind and it goes against the Kool-Aid being passed around , you can consider your career over. Every competent employee, that spoke their mind has been let go and replaced by another buddy, the IT side of 7-Eleven has been driven into the ground. Not to mention the many scandals that have been swept under the rug on the IT side in order to save face. Around ~1000 people let go because the speedway acquisition didn't go as well as planned. There were people weeping in the parking lot after giving the company 30 years and being a couple years away from retirement. Come work here if you want to hate going to work every day.

1.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

None! This is quite literally the worst company I have ever worked for.

Cons

Managers are forced to try to do their jobs and act as a CSR due to terrible labor budgets. Then held accountable when things don’t get done after working 10-12 hour days. Employees pays get messed up and in some cases missing completely. I have seen it take weeks, sometime even months for it to be fixed and an employee start receiving their pay correctly and regularly. I know of one manager who was severely short staffed due to the fact that it is hard to hire when the pay is not competitive and you have very few labor hours to give people who mostly really need to work full time that was terminated for the condition of her store just days after she worked a 24 hour shift by herself. The treatment of CSRs by upper management is deplorable, which makes it even harder to keep the stores properly staffed. The only reason I am giving 1 star is because this site requires it. I would not even rate it at 1 star. I was grandfathered in when my company was purchased by them. I would never work for this company for 10 plus years.

Viewing 25 - 27 of 6,117 Reviews

Glassdoor has 6,724 7-Eleven reviews submitted anonymously by 7-Eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7-Eleven is right for you.