8am reviews

3.7

64% would recommend to a friend

(160 total reviews)
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Jeff Hughes

Not enough data to show CEO approval

60% positive business outlook

8am has an employee rating of 3.7 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8am employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
1.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Company is profitable. Market fit is good if they can sort out their core product. Compensation is reasonable, although their private stock options are a little weak. Benefits are good.

Cons

As someone with decades of experience in the software industry, I can honestly say that I've never worked for a company that gets in its own way and rewards failure more than Affinipay. The core product at the company - MyCase - is a dysfunctional, embarrassing acquisition that is strangling the company from the inside. Affinipay bought MyCase out of desperation after Clio parted ways. What they didn't know was that MyCase is only like its competitor at first glance, and is an absolute coding nightmare behind the scenes. The company has been trying desperately to rewrite MyCase from scratch for 2 years, and has failed miserably. Why? Because instead of firing the incompetent leadership that built the initial product, they keep promoting them and asking them to build the new one. Unsurprisingly, it fails in all of the ways the original product did. Even worse, this team refuses to work with anyone who wasn't part of the original acquisition. They do this out of pure survival instinct: anyone who works with them or has seen their codebase, architecture, or mess of a product knows that they're incompetent failures that could never build anything of value. But instead of excising the tumor, Affinipay keeps the original team around desperately praying that they'll get their crap together and build a reasonable product one day. Hint: they won't. And in the most hilarious of twists, they spent millions on consulting to choose a new company name that is so shamefully dumb a board member actually quit in protest. Unsurprising from such a dysfunctional mess of a business.

2.0
Apr 25, 2025

Not What it Was - and Still Claims to Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're reading this, you're probably deciding whether to apply, accept an offer, or just trying to get the inside scoop on what it's like to work at AffiniPay—whether you're in HR, a candidate, or a curious employee. Here's the truth: this company isn't what it used to be. The glowing reviews from 5+ years ago reflect a different era—when the founder was actively involved in decision-making and deeply committed to quality across both product and people. She hired with intention, stayed close to what went to market, and made sure everyone—from field teams to internal departments—was aligned on delivering high standards. Those reviews reflect that time and that leadership.

Cons

Leadership has changed, and with it, so has the company. Today, decisions are made by people far removed from the work. The focus has shifted from thoughtful execution to optics and speed. High-performing, deeply respected employees have been let go without warning—people who led the leaderboard in their area, who won internal awards like the “Rise and Shine” trip, who were celebrated for both performance and culture contributions. These weren’t marginal contributors—they were core to the company’s success. There was no effort to transition their knowledge, retain their expertise, or include them in the future of the business. That loss has been felt deeply. The company’s current image is upheld almost entirely by LawPay—the only product with real traction, reputation, and trust in the market. Meanwhile, middle management is in constant flux, creating confusion and lack of direction. Since the most recent investment, the number of people actually doing the work has flatlined or declined, while executive roles continue to multiply. That structure only works if the leadership can communicate, align, and execute. This one doesn’t. Yes, you’ll meet smart, kind people—AffiniPay still hires great individuals. And if you’re in-office, you may enjoy some perks. But if you're remote, you’ll find yourself excluded from most of the culture, with limited access to growth opportunities or decision-makers. Visibility matters here, and most of the “fun” you see posted isn’t for you. You may spend months on a project, only to have the team restructured and priorities changed the next week. Stability is not part of the current equation. There are still good people here, but many who once felt empowered now feel sidelined, undervalued, or burned out. If you’re reading those older reviews and expecting to walk into that version of AffiniPay—you won’t be.

1.0
May 2, 2024

Ever-increasing work, no additional pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and only the people.

Cons

If you want to make a livable wage, this is not the place for you. The company claims to do market research that compares the salaries at AffiniPay to other salaries across the industry but they won’t share those findings with you because they know you could make more money elsewhere. For a company that claims to be transparent, they really like to pick and choose what to share publicly. They also expect people to take on more and more work without additional compensation. They will do just about anything to justify paying you less than what you deserve but they will throw money at you the second you're at your breaking point and ready to walk out the door. This is not entirely surprising, though, as the company likes to spend more of its time being reactive rather than proactive. If the company keeps heading in this direction, they can expect a mass exodus and that would be a shame because they have so many seasoned people that provide value to this company. They don’t seem to care about offering those seasoned people more money for their loyalty and expertise and they would instead prefer to push out the people who have been here the longest and spend money and resources training up new people that don’t know what AffiniPay was like before it started trending downhill.

Viewing 7 - 9 of 160 Reviews

Glassdoor has 172 8am reviews submitted anonymously by 8am employees. Read employee reviews and ratings on Glassdoor to decide if 8am is right for you.