8x8 reviews

3.3

51% would recommend to a friend

(643 total reviews)
avatar

Samuel Wilson

74% approve of CEO

32% positive business outlook

8x8 has an employee rating of 3.3 out of 5 stars, based on 643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

643 reviews
1.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Work From Home is supported from a product and policy perspective. Granted, there is no compensation for home office connectivity.

Cons

Incredibly toxic environment. No loyalty to dedicated employees, all the money and acclaim goes to the CEO's pals that he's recruited from his old job over the last year. This gang has ruined not only 8x8, but also Fuze, in about a year. Products are no longer competitive, yet company believes they are highly valuable. Support infrastructure is embarrassing. Customers and partners are treated like cattle. 75% of the company claims to be "not customer facing" meaning they do not speak with anyone externally - yet this is a service business? Other than a quarterly all-hands with the C-Suite, there is virtually no department level communication. Most people have absolutely no idea what is going on anymore.

2.0
Aug 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The company definitely invested in Marketing enough so brand awareness is not an issue. They have a real aggressive comp plan which lures sales people from all backgrounds.

Cons

There is no work life balance! 8x8 does not have a good culture for people who want to have a life. Not to mention the sexism of some directors that clearly have the “boys club” and the start up micromanaging mentality. Made good money but wasn’t happy. Spent more time reporting every second of my day than actually building strategic partnerships.

1.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Location is about only positive thing here! Located near airport- but Lots of commute traffic. Building on 1st street is newer & has a lot of light

Cons

I worked in SMB Sales, with the most dysfunctional group -including supervisor & managers. Constant yelling & cursing throughout office. It was difficult to have conversations with the yelling or laughing loudly on sales floor- very unprofessional environment. Horrible work life balance- paid hourly & you need to be there to get the leads so overtime is pretty much required to have a chance at meeting quota. Employees there are unhappy about their jobs & they put down their work constantly. Unhealthy environment-long hours+They feed you junk food and cans of lots of energy drinks at end of month so you can work even longer hours. Pay is not competitive. Meeting quota is stressful. Departments are not cohesive. Do NOT recommend Sales SMB at all.! Save your time, health and sanity & look elsewhere!

Viewing 7 - 9 of 643 Reviews

Glassdoor has 1,049 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.