8x8 reviews

3.3

51% would recommend to a friend

(643 total reviews)
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Samuel Wilson

74% approve of CEO

32% positive business outlook

8x8 has an employee rating of 3.3 out of 5 stars, based on 643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

643 reviews
1.0
Mar 12, 2020

THIS PLACE IS A DISASTER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish there was one

Cons

***PLEASE READ-IF I COULD GIVE 8x8 NO STARS I WOULD I have not been fond of this company during my time here but I've felt the need to write a review in lieu of what has been going on with the Corona Virus over the past few weeks. You would think that a company that sells a platform that allows you to work from anywhere in the world, specifically your home, would have a positive impact of helping companies stay up and running. Instead I see this company trying to take advantage of the pandemic, trying to peddle their product in any way shape or form to keep their stock from plummeting any further than it actually is. Preaching on social media, mainly Linkedin, about how they are helping people all over the world stay safe during this pandemic by implementing their product. Little do people know outside of 8x8 that a vast majority of the company is still obligated to come into work day in and day out because they made a horrific choice of moving into a new building in which they clearly cannot afford. Practice what you preach is a phrase that everyone is familiar with but instead 8x8 and upper management is making their employees slave away in the office while other companies are implementing a work from home policy for the foreseeable future. Jokes on them when they go bankrupt because Zoom and Slack are a far better platform with more up time and reliability. I am ashamed to work for a company and a CEO who's putting their business, platform and stock price before their employees health. If anyone doesn't think this is real review please look at all the 5 star reviews that seem to be happening on the same exact day trying to cover up the real negative reviews. I wish I wasn't so infuriated because I would go on about the actual day to day work that makes this company the 30+ year old dinosaur that it is. Note to Glassdoor- Please look into this company and reviews

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8x8 Response
6y
Thank you for your opinion. Our employees, their families and our customers safety is our top priority during these times. Starting March 10th, 2020 we implemented a global work remote plan for one week that was extended just days later as we were monitoring the situation and taking guidance from the CDC and WHO. As of right now, all global employees are mandated to work remotely until April 7, 2020. We will continue to take guidance from the CDC, WHO and our local government officials and extend our program again as necessary to keep everyone safe. I’m proud to say we were out in front of most companies as our APAC offices started their work remote program approximately 5 weeks prior to our other locations. If you truly are a current employee, you would know this and know that it has gone off without a hitch due to the countless hours and dedication from our Business Continuity team and Covid19 task force. I”m truly proud of how our 8x8 family has pulled together not just for ourselves but for our customers and global communities facing some very difficult times. I strongly encourage you (and any employee) to reach out to your HRBP or myself personally to discuss your thoughts about your current situation. As you know, with the products we have created, it’s easy for employee’s and our customers to be as efficient as possible from the safety of their home. 8x8’s goal is to get our product into the hands of as many people as possible. We give them the ability to feel safe but at the same time maintain efficiency in their day to day lives. We are doing that with our meetings platform that can be used FREE of charge so children continue to learn, individuals can continue to worship, families stay in touch, doctors can diagnose or not miss a workout.. Right now it’s about making sure people around us stay safe and help our community return to a sense of normalcy and work as soon as possible. If you have any further comments or concerns like i said, please reach out to your local HRBP or me directly Jim Lawrence, at jim.lawrence@8x8.com. VP Global Talent Acquisition.
1.0
May 8, 2019

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

- five words minimum.... Too much

Cons

- CEO is arrogant and doesn’t really get it. What he does get is nice tho - compensation wise equates to 3% off revenue?. Listen to the the latest earnings call from a few days ago. Then look at all the dollars in cancelled revenue. - Suffocation by competition- Ring Central are streets ahead. Zoom had a grand IPO, are exciting and about to move into the UcaaS space. - 8x8 UcaaS doesn’t work and probably never did. Telling you’re employees on all hands every month we have most advanced contact centre, “we own it all” or whatever the shpeel is..... its rubbish.

1.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Wed lunches. Fully stacked snackbar place Good technologies

Cons

People in SMP team are notorious, and they feel they drive the company (which is not). Right people get laid off frequently. They won't listen to a piece of advice. They mess up the whole system. Just wait for it to blow up

Viewing 10 - 12 of 643 Reviews

Glassdoor has 1,049 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.