8x8 reviews

3.3

51% would recommend to a friend

(643 total reviews)
avatar

Samuel Wilson

74% approve of CEO

32% positive business outlook

8x8 has an employee rating of 3.3 out of 5 stars, based on 643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 8x8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

643 reviews
2.0
Feb 5, 2019

Not Long Term

Recommend
CEO approval
Business Outlook

Pros

-Benefits are good -Accrued PTO -The ability to work without micro management -Ability to work from home is an option.

Cons

-Underpaid for the amount of projects we are on. -Manager sometimes does not put their foot down on certain things that Project Manager do like not follow procedure. -Working over 55-60 hrs instead of hiring 2 people to assist with the amount of work to do.

1.0
Jan 6, 2016

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Emerging Market, great for technology new comers fresh out of school.

Cons

Executive team is limited to experience in the SMB market space, has trouble accepting guidance and input from experienced key hires. Compensation is not comparable to Market, HR is the worst in the business, no understanding of current labor laws and inconsistency regarding documented policy. Culture manages by osmosis with limited experience outside of SMB and/or Government using control, micro-management and intimidation "going to fire you" to push an agenda which was solved decades ago. Mistakes are met like a scene from Office Space, if you have an error you will answer to the entire management team independently of each other as chain of command is reactive vs. proactive. Continuous reinvention of the wheel at every turn, "policy discussion about the effectiveness of e-mail vs. workflow via Sharepoint" illustration of managements inexperience of enterprise standards. Work-Life balance is non-existent, days exceed 12 hours on avg. including weekends and holidays. This is not consistent with compensation considering this is a Publicly Traded company with very little in total comp outside of salary. Regardless of hours and family, you will need to be in the office, no work from home. Rudest and most unprofessional company I have ever worked for in 20+ years. Legacy employees use profanity and bullying, behavior is rewarded at quarterly presentations by executive team for a job well done. HR non-existent to assist employees in remediating such behavior for hostile work environments.

1.0
Apr 24, 2019

Complete chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

8x8 is a company that does not have a consistent schedule and you must work nights and weekends. Sales goals are demanding and force pressure upon employee.

Cons

The company is too big. Too many redundant functions. Very little loyalty toward employees and contractors. Relies too heavily on contractors. Extremely low pay compared to similar companies.

Viewing 19 - 21 of 643 Reviews

Glassdoor has 1,049 8x8 reviews submitted anonymously by 8x8 employees. Read employee reviews and ratings on Glassdoor to decide if 8x8 is right for you.