AAA Club Alliance reviews

Benefits: First, AAA has insurance, but it comes at a high premium. Other benefits are standard at best, including paid time off and supplementary Insurance. They offer no maternity leave benefit, so you are forced to claim short term disability. Political: Aside from the mediocre benefits, AAA is nothing but a corporate, political war zone. Rarely did I have an opportunity to actually perform my job duties. I was constantly navigating the political landscape of the company, trying to figure out exactly whom I could talk to about what, when, and through what channel. I was often disciplined for making the wrong decision. As a middle manager, I had very little oversight of my employees and also very little impact on leadership decisions. I was also in a situation where I was working remotely, and this organization has a very poor support system in place for work-from-home employees. Change=Loss: It is important to understand that AAA has and continues to go through significant organizational changes and has had hundreds of layoffs in the last 18 months. Because of this degree of change, the morale is quite low. No Exit Strategy: Finally, they have no offboarding process; after giving my notice there were very few exit tactics including no exit interview and no access to my 401(k) accounts for transfer.

When Allied out of Cinci "merged" with Toledo Northwest Ohio, they changed my job description to "call center agent." My wages diminished substantially. I discovered this company has no real interest in the success or well being of their employees. Is there really any company like that? It became obvious that their goal was to rid themselves of as many Toledo employees as possible. After scooping up 150,000 subscribers employees were systematically let go without much warning. Now they've sold the building and the upper management got their golden parachutes. Customer service has decreased and the systems were changing constantly. You were expected to just roll with it and increase your sales in spite of the fact that the AAA Insurance co for most people is way too expensive. The quotas and incentives did not match the tools and opportunities. They had numerous levels of management staffed by some real prima donnas. And I guarantee you none of them could produce under the circumstance in which we worked.