Is ADP a good company to work for as a Client Service Associate?

Client Service Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Service Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at ADP .

Does ADP pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at ADP with 3.8 out of 5 stars based on 38 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries and benefits at ADP .

How happy are Client Service Associate professionals working at ADP?

72% of Client Service Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated ADP with a 3.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1669) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1633 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1419 reviews)); "Flexible and good work life balance" ((in 1408 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1073 reviews)); "Very flexible and good pay" ((in 763 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "Some managers are bad apples but not all" ((in 494 reviews)); "low salary and very influenced" ((in 468 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 146 reviews))

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ADP

ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(38 total reviews)

Maria Black

94% approve of CEO

72% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Senior management

3.6

Work/Life balance

Associate, Client Services employees have rated ADP with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

5.0

Apr 14, 2020

a very great company. during covid 19 they help employees more and providing more options for the employees to be safe.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

this is a great company. this company will help you and you will feel that they are taking care of you

Cons

for now I don't have cons for this company because I am really happy in the company

ADP Response

Thank you for the fantastic review and for sharing your ADP experience with us on Glassdoor. We are glad you are enjoying your time with us and appreciate the value we have for our associates. We hope you continue to #WorkHappy at ADP for many more years to come.

1.0

Feb 17, 2020

Nope.

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits and some good people

Cons

Terrible management especially at upper levels, only interested in pleasing shareholders at the expense of the client and employee experience . Dishonest.

ADP Response

Thank you for sharing your review and rating with us on Glassdoor. We value the time you spent with ADP and we are sorry to hear about this experience. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com

4.0

Dec 18, 2019

Great company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- Great people - Great culture - Free food

Cons

- 30 minute lunch breaks

ADP Response

Thank you for sharing your ADP experience with us on Glassdoor.

Viewing 31 - 33 of 38 Reviews

Jobs at ADP

Implementation Specialist I / Client Onboarding

Implementation Specialist I / Client Onboarding

Customer Service Rep / Call Center / Client Support

Implementation Specialist I / Client Onboarding

Customer Service Representative/Call Center/Client Support

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ADP

ADP Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

a very great company. during covid 19 they help employees more and providing more options for the employees to be safe.

Nope.

Great company

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