Is ADP a good company to work for as a Client Service Associate?

Client Service Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Service Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at ADP .

Does ADP pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at ADP with 3.8 out of 5 stars based on 38 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries and benefits at ADP .

How happy are Client Service Associate professionals working at ADP?

72% of Client Service Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated ADP with a 3.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1669) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1633 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1419 reviews)); "Flexible and good work life balance" ((in 1408 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1073 reviews)); "Very flexible and good pay" ((in 763 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "Some managers are bad apples but not all" ((in 494 reviews)); "low salary and very influenced" ((in 468 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 146 reviews))

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ADP

ADP Client Service Associate reviews

3.3

72% would recommend to a friend

(38 total reviews)

Maria Black

94% approve of CEO

72% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Senior management

3.6

Work/Life balance

Associate, Client Services employees have rated ADP with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

2.0

Apr 7, 2019

Different Regions Different Rules

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The job encourages getting designations

Cons

Not all regions require it and if you are in the Midwest Region you will not be promoted. All other regions promote without designations as they view an employee's hard work.

ADP Response

Thank you for the review - your tenure with ADP is super appreciated, and your insights are valued.

2.0

Mar 10, 2019

I hated it

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Benefits and food over time

Cons

Poor management mico managing

ADP Response

Sorry for your disappointing experience. Thank you for sharing your insights with us on Glassdoor regarding your time with ADP. Your experience and review help us to improve our overall processes and we appreciate your assessment.

5.0

Oct 15, 2018

Great place to be!

Client service associate

Recommend

CEO approval

Business Outlook

Pros

diversity, like-minded co-workers who all are high achievers, lots of job opportunity, constant learning, nice building to work in, young culture

Cons

customer service is always a challenge when you have customers who are challenging, but also a fun puzzle to solve when you're challenged

ADP Response

We appreciate the review and rating. Thank you for sharing your experience.

Viewing 34 - 36 of 38 Reviews

Jobs at ADP

Implementation Specialist I / Client Onboarding

Implementation Specialist I / Client Onboarding

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Customer Service Representative/Call Center/Client Support

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ADP

ADP Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Different Regions Different Rules

I hated it

Great place to be!

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