ADP reviews

3.8

71% would recommend to a friend

(22,343 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

3 days in office, 2 work from home. Boss doesn't care if you show up a little late or leave a little early. Very good training and it's a team environment inside of your team and business unit. Good leads and if you're charismatic and can learn about simple tax laws you'll thrive. If you can get licensed for insurance or retirement you'll be golden. You don't have to have those to work here though. Inbound is better than outbound and harder to get hired for. HRO is the top of the heap and hardest to land without licenses. Good lead flow most of the time. ADP spends a lot on tech for you to use, advertising to generate leads, and overall this office is a great and laid back environment. Having base pay plus commissions adds a safety net to your pay while still giving incentives to do your job well and work hard.

Cons

Business units will steal from each other at times. Sometimes leads can be BS or dry up a bit. Quota can be demanding, but they don't fire you right away if you miss or miss a 2-3 months in a row if you get close and show you're putting in effort and a good employee. Some leaders are way more strict than others in general and having a bad boss here makes it so much worse. Commission rate could be higher.

2.0
Oct 30, 2024

Lay offs

Recommend
CEO approval
Business Outlook

Pros

Hybrid and decent health benefits

Cons

Insist on working in office after getting and office in one of the highest priced areas of the city. They then continued to add in new processes that not only reduced workload for employees but also consistently cost them customers and then laid off employees with a callous meeting camouflaged as a 1:1 but give management massive pay bumps. I guess lay offs don't matter when your pockets are still overflowing. The company then tried to short the severance package and did not respond until warned that you would reach out to a lawyer. They then added to insult by sending a $10 check months later for unpaid OT. The culture in the office is incredibly toxic, they have staff members who have been repeatedly reported to HR for bullying to the point certain employees will not work in office.

1.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Being hybrid is probably one of the best perks for working with the company. You get two days at home but you have to be in office Tuesday - Thursday. The benefits are decent and commission can be rewarding if you’re able to hit your quota.

Cons

Stress to hit your quota has gotten to an all time high. I’ve just made my second year however there’s a ton of stress from management. People in my department are literally upgrading clients to the next tier by signing their paperwork and providing them with “free months.” The sales integrity is lost and management doesn’t care unless you’re selling and it doesn’t matter how you’re getting your sales as long as you are making money. The work environment is extremely toxic and hard to get through at times. If you can get into sales I highly recommend to move around to a different department.

avatar
ADP Response
2y
Hello and thank you for providing your insight into your experience working for ADP. At ADP, we are committed to conducting business with the highest ethical standards. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 622 - 624 of 22,343 Reviews

Glassdoor has 24,937 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.