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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      3.4

      48% would recommend to a friend

      (470 total reviews)

      Shawn Stewart

      62% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      470 reviews
      5.0
      Oct 4, 2021

      Good job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and good environment to learn

      Cons

      there are no cons to working here

      avatar
      AIR MILES Response
      4y
      Thank you for your review. We work hard to make AIR MILES an amazing place to work and take great pride when we receive high-scoring reviews from former Associates. I agree, we have incredible people with a shared desire to innovate and grow. Thanks again for providing your feedback. I wish you the best in your career. Dimitri Benak VP, People and Culture
      4.0
      Oct 4, 2021

      4star company

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, HR, team atmosphere, people, benefits

      Cons

      Slow promotion, some politic skill required.

      avatar
      AIR MILES Response
      4y
      Thank you for your review. AIR MILES has bright, passionate people who drive our vision forward. People love working here for all kinds of reasons and as a company that values its people, we will continue to do everything we can to provide a world-class Associate experience. Career growth and Associate development is very important to us and we make it a priority to invest in our learning and development programs to give our Associates the tools they need to succeed. This year already, over 35% of our hires have been from internal transfers and promotions, and this is something we are proud of! We are continuing to take steps to actively drive change and have recently shared a new career-levelling framework so that we can keep providing movement and progression opportunities to our Associates. Thank you again for taking the time to provide feedback. Dimitri Benak VP, People and Culture
      4.0
      Sep 3, 2021

      Just how an employer should be.

      Software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      We always hear folks having trouble with their employers or their team not been accommodating to life during pandemic. But that's not the case with Loyalty One. With a very tough year personally, I did not think I will be able to make it. But thanks to my employer and team, I have sustained. Pros- 1. Team members are very compassionate, empathetic and cognizant of the fact that life exists beyond our work and that kids, pets, back ground noises are part of that life. 2. Being part of same team can be monotonous, but the various projects spice it up 3. Various growth opportunities, for both horizontal and vertical growth 4. Employee engagement programs are always on, each week. It really helps to see that there are right folks employed to take care of the digital presence and interaction within organization 5. I 100% approve of our President & CEO Blair Cameron. We have seen more of him post pandemic than pre pandemic times and I approve of this. It is so easy to lose touch, but glad that he makes effort and that shows that he cares. 6. All the policies are on point - security, ethics, cultural, etc. 7. Benefits - I appreciate SO much the benefits that L1 provides. They are one the best in organizations of this tier.

      Cons

      Working from a different country- This is the only Con I have experienced. We have been stuck in our homes since pandemic hit. I have had personal losses that I would like to heal on. Unfortunately, like other Canadian employers, L1 doesn't allow folks to work from out side North America. This has been a very challenging aspect. I wish the organization really takes a step up on this and allows its employees to work from places they prefer, as long as they can guarantee a quality and safe technical infrastructure. If that is not an option, then perhaps start a conversation if employees can have a longer vacation period. It is pretty depressing to not be able to meet family and support them emotionally

      avatar
      AIR MILES Response
      4y
      Thanks for taking the time to share your perspective; we appreciate your feedback and I know people value hearing from current Associates. The well-being of our Associates is our top priority and as COVID-19 evolved into a global health concern, we knew we had to not only reimagine where and how work would get done, but also how to drive engagement and empower our teams, while supporting their mental and physical health. I am so glad to hear that you feel supported by the programs and resources we offer. At AIR MILES we have an advantage in that we own the largest data assets in Canada – it’s how we drive value for our Customers and Partners. We know that work will never be the same, even if we don’t yet know all the ways in which it will be different. What we do know, is that we do not currently have controls in place to monitor data privacy and security outside of Canada. For obligations on data residency, security, and privacy, we require all Associates to work within Canada, even while working within a remote capacity. I know you can understand the utmost importance we place on keeping our data secure. Thank you again for your review; I appreciate all that you do. Dimitri Benak VP, People and Culture
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      ReviewsAIR MILES reviews

      Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.