AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
3.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, profit sharing, great learning opportunity

Cons

Manager aptitude really all over the map

avatar
AIR MILES Response
5y
Thanks for your feedback. We offer a competitive benefits plan for all of our full-time and part-time, permanent Associates from their very first day. We also place a large focus on rolling out programs and resources geared toward Associate’s physical and mental wellness. We hope that Associates are taking advantage of all the benefits available to them. In regards to your comments on management, Leadership development is important to us and we consistently invest in ongoing training and development for all of our Associates and Leaders. Last year we took steps to implement Key Performance Objectives around Associate and Leadership development to ensure we are always learning and growing as an organization. We know that developing our people is critical for increasing engagement, fostering our culture and enhancing performance and will continue our focus on enhancing leadership effectiveness once again this year. Thanks again for taking the time to leave this review and I wish you the best in your career. Dimitri Benak VP, People and Culture
4.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Good culture and great people

Cons

Sometimes slow to execute projects

5.0
Jan 13, 2021

Excellent company

Recommend
CEO approval
Business Outlook

Pros

Brilliant culture with strong learning opportunities

Cons

Lack of progression opportunities - relies on internal openings

avatar
AIR MILES Response
5y
Thanks for sharing. I agree, we have a fantastic culture at AIR MILES. We make it a priority to invest in our learning and career development platforms to give our Associates the tools they need to succeed. We know our success ultimately depends on the real drivers of our performance– our Associates. We place a strong focus on Associate development and provide them with the training they need not only for their current role, but also to help them achieve the next step in their career. In fact, in 2020, 41% of our vacancies were filled by internal transfers and promotions. That’s something we’re proud of. Internal mobility is very important to us but I acknowledge we still have work to do. We are taking steps to actively drive change, including creating a new career-leveling framework so that we can provide more movement and progression opportunities to our Associates. Thanks again for taking the time to provide feedback, it’s greatly appreciated. Dimitri Benak VP, People and Culture
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Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.