AIR MILES reviews

3.4

48% would recommend to a friend

(470 total reviews)

Shawn Stewart

62% approve of CEO

34% positive business outlook

AIR MILES has an employee rating of 3.4 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIR MILES employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

470 reviews
4.0
Nov 3, 2022

Good people/good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities if you are in the right group. Good medical, dental. RRSP Contributions. Reward Miles as bonuses on your employment anniversary. Work from home. Wellness subsidy.

Cons

Several major restructures and layoffs which makes for an unsteady work environment

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AIR MILES Response
3y
Thanks for your review! We take great pride in providing our Associates with a wide variety of benefits, perks and rewards that are meaningful to them. I’m glad to hear that you are enjoying them. We are going through an exciting transformation at AIR MILES and have made strides in evolving our business model, as well as the way we structure our teams and our work. I am sorry to hear you find the work environment unsteady. I would encourage you to reach out to your direct manager, or senior leadership team, to share your feelings and concerns- our leadership team is here to support you. We feel confident that with these necessary changes, we are in a better position to maximize the value that we create for our Partners and Collectors and will be better able to ensure our future growth and success. Thank you for your feedback, Dimitri Benak - VP, People and Culture
4.0
Nov 2, 2022

Designer

Recommend
CEO approval
Business Outlook

Pros

Well compensated Lots of perks

Cons

No room to grow your career

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AIR MILES Response
3y
Thanks for your review! As a long-time employee, we appreciate hearing your perspective on compensation, which we regularly review. In addition to competitive salary ranges, we also offer many other perks, rewards and recognition programs to make the Associate experience the best it can be. I hope this has been your experience over the past 20 years. I’m sorry you believe there isn’t room for growth. While we have a new career-level framework to promote employee advancement, we continue to look for additional ways to provide development opportunities to our Associates. If you haven’t done so already, I would encourage you to discuss your development goals and aspirations with your leader. You can do so by scheduling a 1-in-90 conversation, or a skip-level conversation with your Manager Once Removed (MoR) to get their perspective on career progression as well as training and development opportunities. Thank you for your continued contributions to AIR MILES! Dimitri Benak - VP, People and Culture
4.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility with WFH Great team spirit and support within different teams Lots of room to grow and learn within the company

Cons

Serious lack of diversity on the senior leadership level

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AIR MILES Response
3y
Thanks for your feedback! Our Associates are our most valuable asset and are key to our success. With that in mind, we have created an employee-focused environment of trust, support, empowerment and continuous learning for Associates to be able to thrive. I’m pleased to hear that you’re enjoying this environment. When it comes to a lack of diversity in Senior Leadership, we are committed to doing what it takes to break down barriers and to create opportunities not only at the top, but across all levels and functions within our organization. At AIR MILES we appreciate the power of difference, and as a result we are excited to introduce a number of enhancements to our recruitment process in Q1 2023 that focus on creating more diverse candidate pools, eliminating bias from the interview process, interview training and making more informed hiring decisions. Thanks again for taking the time to provide your feedback and for your contribution to AIR MILES. Dimitri Benak - VP, People and Culture
Viewing 91 - 93 of 470 Reviews

Glassdoor has 562 AIR MILES reviews submitted anonymously by AIR MILES employees. Read employee reviews and ratings on Glassdoor to decide if AIR MILES is right for you.