ARS-Rescue Rooter reviews

3.2

55% would recommend to a friend

(1,016 total reviews)
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Scott Boose

58% approve of CEO

52% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

You got paid that's really it

Cons

Where can I even start? The managers lie to employees and customers. The technicians are told to lie to customers about pricing for repair to push selling a new unit. The technicians are just pushed to lie about everything in general. The good technicians that would not lie were always being reprimanded for their sales. Everyone there was sleeping with everybody there it was a total drama fest. if you have a warranty with them they will push you off for days because they are not making money off of you whereas someone who has never used the company before could call in paying cash and they will put them on the schedule that day. It is a nightmare the technicians are pushed and pushed and pushed to work until past two in the morning and then expected to begin at 7:00 driving a company vehicle exhausted. That doesn't sound safe to me does it sound safe to you?I would much rather put a toothpick under my big nail and kick a wall than ever work for that place again forever call them for service.The funny part is I was let go because one of my coworkers overheard me scheduling an interview but what she failed to realize is it was an interview for a babysitter not another job interview. she went to the general manager and they let me go no strings attached no questions asked not even looking for my side of the story.

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ARS-Rescue Rooter Response
5y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
2.0
Dec 4, 2020
Recommend
CEO approval
Business Outlook

Pros

This job has decent benefits.

Cons

Poor management in all areas of the company; unprofessional treatment of employees and blatant favoritism shown by management.

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ARS-Rescue Rooter Response
5y
We are disheartened to read your review and hope that you will reach out directly to talent@ars.com to discuss your specific situation.
1.0
Oct 28, 2020
Recommend
CEO approval
Business Outlook

Pros

You are left alone to figure it out

Cons

If you are not part of the 'club'...you are out. No training or continued professional education...just keep hitting the numbers over and over and over.

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ARS-Rescue Rooter Response
5y
Thank you for your response. We are sorry to hear about your experience at ARS. We value our current and former employees' feedback and would love to have a conversation with you regarding your situation. Please reach out to us at talent@ars.com
Viewing 301 - 303 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.