ARS-Rescue Rooter reviews

3.2

55% would recommend to a friend

(1,016 total reviews)
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Scott Boose

58% approve of CEO

52% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
May 7, 2021

LOVE my JOB!

Recommend
CEO approval
Business Outlook

Pros

A positive company culture has always been important to me. Wanted to work for a company where I could thrive and grow professionally and personally. When I first arrived, it was... somewhat sour. BUT NOW, the overall happiness and mood of the employees is incredible! I give credit to all our managers, staff, technicians and sales force who have reshaped ARS into what it is today. They have all embraced change, the additional training/development, transparency and have learned to work as a whole unit. We are not perfect yet, but what company is? I love going to work every day. I am surrounded by dedicated, humble and hard-working managers who value their teams They have increased encouraging feedback which in turn has created more enthusiasm and motivation. Our turn-over rate is the lowest it's been in years! I am proud of each one of our front-line technicians, who braved the exposure and overcame the many challenges of the COVID pandemic. Everyone stepped up, geared up and delivered exceptional service to our customers. We have an amazing team!

Cons

Drive Cam, communication from corporate on process (prefer to be proactive and not reactive), timekeeping app, mobile device platform.

2.0
Jan 24, 2021

Unsustainable

Recommend
CEO approval
Business Outlook

Pros

Easy job to get. Decent pay. Although, they cut sales pay 5-6 times in the 2 years I was there.

Cons

Average hours are 12 hours a day, 6 days a week. Biggest revolving door I have ever seen. I’ve seen plenty of revolving door companies but, none compare to this. With 12-14 comfort advisors on staff, after 1 year there was only 2 other guys that were there when I started.

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ARS-Rescue Rooter Response
5y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
Viewing 298 - 300 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.