ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(1,016 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the BEST companies I've worked for in a long time. As a Recruiter for a National Company, our leadership team values our input and asks us, “What we can do to make our company attractive to others?” With over 14 Recruiters across the US, managing different zones, we all have our own best practices as well as areas we can improve on. Our Recruiting team has bi-weekly and weekly conference calls, as well as yearly Recruiter Meetings so we can collaborate as a team to ensure continued success. We all have a Division HR Manager we report to, so we are consistently partnering with them during the week. In addition to our DHRM, we have an HR Director who is just a call away. In this role I also work closely with 9 General Managers and 9 HR Managers in my Region. They help keep me updated on their branches staffing needs with daily reports. This is truly a partnership from all directions. My fellow division team members are hundreds of miles away, but I know I can pick up a phone, send a quick email, or text anyone of them, should I need anything. In general, lots of opportunity for growth and advancement. Many of our employees, started their career in an entry level role, and have worked their way up. Need to relocate? With over 70 locations across the US, that isn't an issue. ARS/Rescue Rooter is truly a team environment, from the HR side, to my branches scattered across 3 states. I am proud to say I work for ARS/Recue Rooter, and if you want to work here, visit our careers site, and reach out to any location so you can also be a part of all of this!

Cons

Nothing to complain about. Finding talent can be a challenge, but that has nothing do with the company. I'm always thinking outside the box when it comes to Recruiting.

5.0
Mar 3, 2017

Feeling Good About What I Do!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with a team that simply cares about people. We are focused on doing what's fair and right for our customers and there is a sincere interest from upper management to help employees succeed.

Cons

The work can be demanding, but we are all in it to win it!

4.0
Feb 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Very family oriented, goes above and beyond to help customers in need. Very professional and committed to excellence. I trust that mgmt. will make the improvements bases on feedback.

Cons

Poor communication between dispatch and customer. No consistent follow-up on missed time windows. Customer deserve a complimentary call, leave a message after the 3rd try.

Viewing 883 - 885 of 1,016 Reviews

Glassdoor has 1,046 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.