Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Good benefits Free coffee Nice people" ((in 59 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 48 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "Great opportunities for the right person with skills and drive!" ((in 14 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and work weeks" ((in 41 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 25 reviews)); "How can 2 managers that work in the same department be related?" ((in 16 reviews)); "No work life balance to deal" ((in 14 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "employee" Reviews

5.0

Jan 26, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company with excellent benefits that are getting better. Transfer opportunities throughout United States. They care about their employees and treat them great!

Cons

There is nothing bad about this company.

5.0

Nov 21, 2017

Executive Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ARS is a company that truly does care about the employees and I am thankful to work with a group of dedicated professionals. Not many people can say they love their job but I truly do.

Cons

Not all rules apply to everyone.

5.0

Jun 8, 2018

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for growth Great training and resources Managers are always available if you need them

Cons

Additional training is being developed for new employees

2.0

May 30, 2018

No Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible with my time and some employees care.

Cons

No management support when help is needed.

5.0

Mar 14, 2017

Top Rate Employers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

American Residential Services is a fantastic company that strives daily in providing excellent service to their customers while employees work in a friendly, high-paced, productive atmosphere. ARS provides competitive pay rates, excellent benefits, and a staff that has an open door policy from managers to supervisors. Appreciation for your contribution to the success of the company is something that is freely displayed.

Cons

Employee parking needs improvement, better outlined training program geared towards specific job positions.

5.0

Aug 18, 2017

Great Company!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company cares about it's employees as well as it's customers! They also participate in helping many charities nationwide.

Cons

Sometimes some of the other employees don't seem to care about the success of the company just about working their hours and going home.

2.0

Jun 12, 2018

Bad company

Plumbing sales associate

Recommend

CEO approval

Business Outlook

Pros

This is a huge company that promise to much

Cons

Really bad managers that doesn't help the employee to grow up.

5.0

Jun 22, 2018

Great support!

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

9128 (ARS of DFW) is a great place to work. Some of the Pros are flexible schedule, great management, employee appreciation - among other things.

Cons

Cost of medical benefits is high.

5.0

Mar 14, 2017

Dispatcher/CSR

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great family environment, weekly pay, incentive bonuses, ARS Week, growth and advancement opportunities, on-going training. I've worked for ARS for almost 2 years, it's been one of the most successful corporations I have worked for. The Managers believe in their employees and are willing to take risks so the employee can succeed.

Cons

Thirty min lunches for employees

2.0

Apr 19, 2018

Revolving door hiring with Low commissions due to low sale run rates

Lead sales associate

Recommend

CEO approval

Business Outlook

Pros

Large company. Health benefits that the employee still has to pay for.

Cons

Lower commissions paid than stated in ad for the job.

ARS-Rescue Rooter Response

8y

We would like to understand your current situation working at ARS. We feel this is a great position with good earning potential. Please contact us at talent@ars.com so we can discuss your issue in greater detail.