ARS-Rescue Rooter reviews about "money"

Upper management was wanting money and didn’t care about the customer. Was told multiple times “numbers don’t lie”. Yet I had fellow co-workers lying to home owners so they could get extra money “spiffs”. Techs would lie to homeowners about holes in the heat exchangers or tell them they need a new system just to get more money. They also hired people who had no idea what they were doing. Brought up several times to management how techs were lying but nothing was ever done. Being in hvac over 15 years at that time I know poor installations. My boss telling me not to tell a homeowner that the instal crew put the homeowners at risk is a crock of poo. Ontop of that having a sales guy come out at bid a job for the cost of a car… what the freak… a 3 ton basic system I saw two different sales guys give homeowners cost. One was around 10k and the other one was at 17k. This place needs to be looked at for ripping the customer off.

Not worth the stress and time

Long hours and always on call

Management only cares about the bottom line

The opportunity to make money is there but the metrics, management and hours are rough.

This company does not care about the employees at all. The whole management team is stressed out. If you do sell a job, be prepared to get numerous phone calls about that job starting at 6am! The leads are garbage and the calls are booked by a company in India! They will send you over an hour away from your home at 7pm! If you complain about anything, you will be put on the chopping block. They will make up an excuse to fire you, or stop giving you leads. They don’t care how good you are at your job. If they don’t like you, they will fire you asap. ARS is THE WORST RATED hvac company on google and yelp. A ton a back stabbing and favoritism. My stress level was at an all time high. I stayed here longer than I should. The amount of work that you have to do is unreal compared to other HVAC companies. If you know how to sell, you will make good money here but you will be stressed out and will be on some type of anxiety or depression medicine. Every meeting is super negative. The morale is horrible. I’ve received numerous phone calls from customers complaining about there system not working within weeks of installation. Wouldn’t recommend this company to anyone! It’s an awful place to work at!

Way too much management intervention, not enough calls, only certain techs getting good calls.