Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Benefits are good" ((in 54 reviews)); "Great people and teams that work well remotely" ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Great opportunities for the right person with skills and drive!" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 65 reviews)); "Long hours and work weeks" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "money" Reviews

1.0

Mar 6, 2019

Great Base pay to start then the nightmare begins.

Commercial account representative

Recommend

CEO approval

Business Outlook

Pros

Base pay is good. Company car is good. Company phone is good. About it.

Cons

To put it simple, The Commercial Account Representative position is a joke at this location. If you have zero plumbing experience and think this job is for you.. You’ll be disappointed. Techs will give you no respect, Techs will try to undermind you because you share their profits. It’s a very difficult position that has a high turnover rate. Most people that get this position just either give up or management use you as a fall guy when the commercial profit margins are low so they don’t get upper management on their tail. If you want quick income as a transition to another job.... This job is easy to obtain and make good money for 6 months then they reduce your pay. BEWARE!

5.0

Jun 22, 2018

. My recruiter Amy Barlok told me exactly what to expect and she was great

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Money is good, company vehicle is nice and the people are great

Cons

Some pretty long hours, but I expected that

5.0

Sep 3, 2020

Good place to work

Excavator operator

Recommend

CEO approval

Business Outlook

Pros

Good money. Good people. Not a lot of stress.

Cons

I do wish that upper management was more transparent at times.

3.0

Sep 14, 2020

sales focused job

Electrician

Recommend

CEO approval

Business Outlook

Pros

You can make a lot of money here.

Cons

Very sales focused and high prices. If you are not used to selling you may have a hard time

2.0

Aug 23, 2020

Too much work

Service technician

Recommend

CEO approval

Business Outlook

Pros

You get to meet many different types of people from all socioeconomic backgrounds.

Cons

One should not expect to see there family much. Long hours in summer. Most of the money goes to corporate salaries. Get ready to overcharge your fellow citizens.

ARS-Rescue Rooter Response

5y

Thank you for sharing your thoughts about your time at ARS. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that changes daily. We would love to hear more about your specific experience and how things have changed in the many years. Please reach out to us at talent@ars.com. Thanks again for taking the time to leave this review and we wish you the best in your career.

1.0

May 14, 2019

DO NOT WORK FOR THIS COMPANY

Ssa

Recommend

CEO approval

Business Outlook

Pros

The other SSA'S are nice honest people.

Cons

Management takes money from those below them They promise you hours that they know you will not be receiving. Management does not care for the SSA You barely are taught what they want you to do

5.0

Jun 5, 2018

Great Company to Earn Money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company Phone, Paid Training and Advancement opportunities, Good Benefits, 20 company paid PTO/Holidays a year. Company matches a percentage of my 401k contributions. Earn great money, do not get capped at an hourly rate, earn on performance.

Cons

The downsides fall within the industry. We are Residential, so we need to be available when the customers are, that means we will be working some weekends, long hours and holidays - but again we get paid well for it.

4.0

Mar 1, 2019

Decent

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

Commission so you can make good money in the summer time

Cons

Slow in winter so poor commission and you dont get paid to drive

3.0

Apr 14, 2021

Not bad if the branch is in top of it.

Conmercial account specialist

Recommend

CEO approval

Business Outlook

Pros

Take home truck, gas card, good money IF the calls come in.

Cons

Absolutely no real plan in place for new hires. At least from where I was.

3.0

Feb 3, 2021

Not bad

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Good money during summer and good management

Cons

Not enough work during winter like most other HVAC companies