ARS-Rescue Rooter reviews about "money"

Retirement match is not the best. Company car is hard to get because of back orders and delays. Some favortism but that is normal anywhere to a point.

Long hours. Lots of driving. On call overtime and weekends often

Most trucks are trashed and not well taken care of and smell of feces and urine. Management doesn’t communicate well with each other which wreaks havoc with any company and their employees. It’s a sales job- you’re trying to up sale your “ drain cleaning service “ which are subject to outrageous prices because of “urgency” calls. The company has high standards for grooming but put you in a 10 year old truck that has paint chipping and rust everywhere. Filling out paper work twice for each job which is redundant but guess why you do it? To make sure the company is covered with the customer signing At least 3+ times every service. If none of that bothers you- get in there they would love to train you to be a drain cleaning / plumbing salesperson.

* Long hours * Expectations are too high * In a position to receive not so kind remarks from customers

Benefits started slipping away after ARS took over, healthcare premiums went up (unless you were grandfathered in) despite the fact that new management told me that a great benefit of joining a large, international corporation was to have more money for employee benefits. So that was interesting. Also, got yelled at by angry customers several times daily because we constantly overbooked the schedule and rescheduled 20% of jobs. Also prices are super high, so we got yelled at about that too. And then Karens discovered our 100% satisfaction guarantee and figured out that if they complain enough they will get their money back, so pile that on. Required to work 9 hour days to accommodate a mandatory, unpaid 1 hour lunch break.

Poor management cares about the company making money not the well being or success of thier employees no room to grow

This is a sales job, so naturally they feed the easy sales to the guys who have been there for years and thus have a solid closing ratio. You will be given the dregs and leftovers 2hours away from your home. You will work 12 hours a day running appointments to broke hoarders who can't pass credit. It is what it is. This company is all about the money and will not distribute high quality leads to you if you don't sell, which is impossible when they only give you the trailers and mini-split leads. They will send you to appointments at 7pm that are hours away from your home that have a low probability of closing. Management does not care about you at all. Believe me when I say that your ability to earn an income is not important. They only care about sales - if you don't get good leads in the first week of the month, you won't sell, and you can expect the dregs for the rest of the month. During your interview they will always show that top seller to get you excited about the potential, but there is NO POTENTIAL. You will be an expendable commodity for a company that is all about the money. Furthermore, their prices are so astronomical compared to the competition that you will have to drop your sales price so low just to get a sale that you will barely make decent commissions even if you do sell. This company does not care about its salesmen at all - you are just a means to an end. I have never witnessed an organization that functioned in such a selfish, myopic way. Literally ZERO care for your success or work-life balance.

The industry as a whole can be too weather dependent.

Leadership strongly “encourages” its managers and employees to write positive reviews in order to lift the ratings from all of the negative reviews. It didn’t feel natural and our VP pushed it. Moral is terrible. Upper management is willing to drive employees into the ground in order to get results. A demotivating environment.