Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Benefits are good" ((in 54 reviews)); "Great people and teams that work well remotely" ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Great opportunities for the right person with skills and drive!" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 65 reviews)); "Long hours and work weeks" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "money"

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.1

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

3.0

Jan 3, 2016

Good and bad

Plumber

Recommend

CEO approval

Business Outlook

Pros

The good thing about Ars is that you can make a lot of money. They are also pretty flexible about their schedules, so if you need to leave early or something they will usually work with you. It can be a pretty friendly work environment as long as you stay away from the gossip and drama.

Cons

I'd have to say the worse thing that is very well known about Ars is that they will work you like a dog. I have been there a really long time so it doesn't really bother me as much now, but I see a lot of people come and go because of the hours. Having a family can be difficult so be forewarned. One of my biggest pet pives is the dispatch. They talk to/treat the techs like crap and think they are the tech's bosses.

2.0

Aug 20, 2015

If you have been to one ARS, then you have been to one.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The workload is pretty steady as this organization is in a very "needed" sector. If you like to stay busy, you can easily, and they do pay you for your time. Full time employees receive a very fair UNH benefit package, and overtime is a must if you want to bank the money. With the cultures turn over the way it is, they will pay you to do more for a while before they replace any position. But you will get tired.

Cons

This organization fosters a very aggressive Sales culture as opposed to a service culture which would coincide with their marketing. There is a lot of finger pointing, ego`s, and insecurities at every level of the company. No one cares about the workload you are required to do, until your finished with the task that they assigned priority to, then wonder in amazement that you are not 2 people and could not finish both at the same time. Then your on the "list", and you better sell something even if your not in"sales", if you want to keep your job, or at list get off the list for a day. Hiring and firing do to lack of training is the name of the game.

2.0

Jun 29, 2016

con mans dream

Service technician

Recommend

CEO approval

Business Outlook

Pros

you can make a lot of money, if you know how to sell stuff or are ok with swindling people

Cons

management prefers "techs" that are good at sales or swindling, they give them preferential treatment. If you are an actual technician and are trying to help people without just ripping them off you will be stuck going on warranty calls to fix the swindlers mistakes for peanuts.

2.0

May 17, 2017

Can Make Good Money If You Have The Talent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good bonuses Great manager Flexible schedules except weekends

Cons

Weekends required Poor training Have to move locations frequently Can be very stressful/very involved Morality not the best

5.0

Jun 5, 2018

Great Company to Earn Money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company Phone, Paid Training and Advancement opportunities, Good Benefits, 20 company paid PTO/Holidays a year. Company matches a percentage of my 401k contributions. Earn great money, do not get capped at an hourly rate, earn on performance.

Cons

The downsides fall within the industry. We are Residential, so we need to be available when the customers are, that means we will be working some weekends, long hours and holidays - but again we get paid well for it.

3.0

Feb 11, 2016

Comfort Advisor

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Great Team Family environment, co-workers willing to help and work as a team.

Cons

Commission base, if leads are good you make money if not you get the point. Long hours.

5.0

Mar 6, 2017

Positive Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with ARS for 9 months. Overall, I have had a positive experience. If you have the flexibility and are looking for upward movement, we have that. My management values hard work and professionalism. Giving back to the community and only providing superior service to our customers. Great opportunity to earn here. You receive a company vehicle and company gas card so miles don't have to go to personal work trucks. I am happy to have Medical benefits offered. Also I put towards my 401k and the company matches that up to a certain percent. I make good money here.

Cons

We are busy, but I make more money that way and I am prideful to go back to my family with the ability to provide for them.

1.0

Apr 4, 2018

HVAC technician

Hvac technician

Recommend

CEO approval

Business Outlook

Pros

You will always be working none stop even on mild weather days. The dispatch will make sure you will work till you drop. You will get to know some great people but they don't last very long.

Cons

This place have no hope. They need to clean house and rehire all the dead weight With people who have average or above average IQ. You are just a number. No matter now good of a tech you are or how much money you make for the company don't expect any breaks. If your number is good and you are a good tech they will work you non stop. And you end up quiting. If you are non of the above you will be let go. Conclusion nobody will fit in this company. I will go else where. I will take my talent, great customer service skills and make lots of money for a company that will respect me and treat me like a talented tech and a great producer.

4.0

Jul 25, 2017

SSR

Ssr

Recommend

CEO approval

Business Outlook

Pros

You can earn good money here hourly pay and commission

Cons

have to be extrovert and need to talk to people a lot.

Viewing 16 - 18 of 63 Reviews

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ARS-Rescue Rooter

ARS-Rescue Rooter reviews about "money"

Ratings by category

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Reviews by job title

Good and bad

If you have been to one ARS, then you have been to one.

con mans dream

Can Make Good Money If You Have The Talent

Great Company to Earn Money

Comfort Advisor

Positive Experience

HVAC technician

SSR

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