Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 99 reviews)); "Good benefits Free coffee Nice people" ((in 53 reviews)); "Great people and teams that work well remotely" ((in 50 reviews)); "Good money making potential if you're willing to work overtime" ((in 25 reviews)); "There is great opportunity for career development and it if focused on hiring diversity and training." ((in 15 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 70 reviews)); "Long hours and always on call" ((in 39 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 20 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 16 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "people" Reviews

3.0

Jun 18, 2014

Lead Generator - Easy Money

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Good pay for how easy the job is, get to talk to a lot of different people, good for college students who can only work weekends

Cons

Lots of rejection, long hours on Saturdays (9:00am-7:00pm), can be frustrating when you don't get leads

1.0

Oct 7, 2015

Sales Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible time, people are very friendly.

Cons

They lie, alluded had plenty of leads. They do not, they hire salesmen for summer then starve them out after summer. Beware.

5.0

Apr 19, 2016

Amazing company and great opportunities for growth.

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Management are great and fun to work with. Everyone from our office and ARS employees from different locals are also great people. Everyone's got everyone's back.

Cons

Not too many cons at this point. I have enjoyed my employment from orientation to job duties. Maybe once in a while there will be some mistakes, but they are fixed quickly.

5.0

May 31, 2015

Best company I've ever worked for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have the gift of gab/sales, a positive attitude and actively keep your behavior acceptable upbeat charismatic in a social setting and are a generally confident person especially with new unknown people all the time this job is for you. The upper management are all incredible people, wonderful teachers, are very friendly and will do everything in there power to make you succeed in your job role. This company starts you off with a higher pay than most and will keep giving opportunity for advancement as long as you prove your ability to get the job done right the first time and keep a strong steady pace. They like to promote from within and let people flourish. Acquiring this job was the best thing that has happened to me . This company is honest, quality, and only gives and deals with the best. Every day I learn something new and am looking forward to a long future with this company.

Cons

Dealing with people saying no. But this is with any sales job. And like any sales job having winning behaviors and keeping your identity and your job role separate and at a ten on a 1-10 scale. You will be absolutely fine. This job is a breeze it's fun and it's fulfilling at the end of the day you feel like you did good for the world around you . Which is a great feeling

2.0

Jun 29, 2016

con mans dream

Service technician

Recommend

CEO approval

Business Outlook

Pros

you can make a lot of money, if you know how to sell stuff or are ok with swindling people

Cons

management prefers "techs" that are good at sales or swindling, they give them preferential treatment. If you are an actual technician and are trying to help people without just ripping them off you will be stuck going on warranty calls to fix the swindlers mistakes for peanuts.

2.0

Nov 3, 2015

ARS review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with Some sales training given

Cons

A lot of focus is on selling HVAC units at highest price- could sell at competitive price and help customer more

4.0

Feb 18, 2015

I've had a mostly positive experience with this branch. There's definitely room for improvement.

Accountant

Recommend

CEO approval

Business Outlook

Pros

Friendly people and a pretty laid-back environment. If you focus on your job and are accountable you won't have any issues. Benefits are decent and they offer yearly raises.

Cons

A fair amount of petty office drama and micro-managing. Also not too much room for advancement both inside the branch or into the divisional or national offices. Lack of understanding between the corporate office and branch needs.

1.0

May 21, 2015

customer service rep/dispatcher

Lead customer service representative

Recommend

CEO approval

Business Outlook

Pros

job was ok for 15 yrs

Cons

too many bosses, the company does not back up people who have worked for them for a long time, managers all say to do different things-they do NOT communicate well

2.0

Feb 10, 2016

LOOK OUT!

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Overall talking to customers is the best part of this job start conversations with a lot of good people

Cons

If your not getting the leads they want you to. look out your pay will get cut from 12 dollars to 10 dollars. and the supervisor is all ways harassing you with text messages none stop and if your training with the supervisor she will chase people to get them to sign up. she will constantly want to retrain you if your not getting leads and come spy on you in your store. the promotions they offer get changed daily if you offer a customer a promo its gone the next day or in a week. they do not keep there word to customers and tell you to lie to them.