ARS-Rescue Rooter reviews about "people"

50% positive business outlook

Reviews by job title

133 reviews
5.0
Aug 27, 2019

Amazing palce to work!

Recommend
CEO approval
Business Outlook

Pros

Great energy, great people amazing boss and supervisor great pay and benefits just an amazing place to work great opportunities to grow as well

Cons

no cons I love it here

1.0
Feb 9, 2020

The Worst Kind of Leadership Imaginable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the employees are really great people, and take pride in their work.

Cons

Management would refer to people by their race, weight, or some form of nickname associated with a person’s perceived appearance or personality. The complete lack of accountability for management is unfathomable, and they are losing good people all the time.

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ARS-Rescue Rooter Response
6y
At ARS, diversity and inclusion are an important part of our core values. We would like to gain more insight into your comments. Please contact the HR Department as soon as possible at 901-271-9700 or at talent@ars.com. Thank you.
1.0
Dec 29, 2019
Recommend
CEO approval
Business Outlook

Pros

None- horrible company and atmosphere

Cons

Rude, co descendinv management bvb who complain aboug other employees behind their backs, no training, expect people to just guess and then management gets mad when its done wrong. Oh and they will nose through your personal property without just cause. And management and corporate defend it- its no problem Horrible place to work.

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ARS-Rescue Rooter Response
6y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Jul 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay. If you like to sit in the office all day and make cold calls and harass people then this is the place for you.

Cons

You are recorded on every call. The training is mediocre and you are required to work overtime with no extra pay.

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ARS-Rescue Rooter Response
5y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
1.0
Apr 10, 2020
Recommend
CEO approval
Business Outlook

Pros

money,truck,work had for like a month,then the job becomes part time

Cons

Bad management all around=bad culture and people just there to collect a check.Equipment prices are so overpriced,alot of screwing people with home depot financing to get them to get the high end systems when they cant afford it.Glad i left it was a disorganized mess at the end,and endless paper.Saturdays are a normal work day so be prepared to have the biggest crap job.vacation/holiday pay sucks.overtime is half time so you get screwed

avatar
ARS-Rescue Rooter Response
6y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
5.0
Nov 18, 2019

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and management. Great incentive programs for technicians

Cons

Cannot think of any at this time.

2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

money,truck,plenty of work in the summer

Cons

super overpriced equipment,homeowners could find a lot of better places to have there service done,its just turnover after turnover,dont fix,and if we do the prices are jacked up.new gm is clueless,turnover is all the time,i have seen so many good people leave

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ARS-Rescue Rooter Response
6y
At ARS, we value your opinion and would like to hear more about your current situation. Please contact the HR Department as soon as possible at 901-271-9700 or at talent@ars.com. Thank you.
1.0
Jul 11, 2020

A Thankless Job

Recommend
CEO approval
Business Outlook

Pros

The pros were that I could switch my hours around.

Cons

Plenty of them. The pay was hedious. I had been with the company for over a year and yet the company did NOT ever do a performance review in which a good performer gets a pay raise and etc. The comission check was terrible. Even on the months where I was top performer making $50k revenue for the company on a monthly basis. I say that because I have first hand had jobs where I got paid more commission even on the months where I was not top performer. The sales meetings were far beyond pathetic. No structure whatsoever. Their sales meetings were like being at a 12 Step Al-Anon meeting or Depression Bipolar Support group meeting. What's even worse is that ARS rescue rooter's mission statement or their sales pitch is... "ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7" Here's the kicker behind this mission statement and sales pitch that you train us sales people to say to the customer. Is the fact that this company hired an employee who has at least 23-33 criminal records under his name. Which consist of multiple thefts, multiple drug/alcohol related charged, domestic violence charges and many more. In other words the company is flat out lying to the public. Making it be a hazardous workplace when the company hires a convict in their company

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ARS-Rescue Rooter Response
5y
We are very disappointed to hear about your personal work experience with us. However, ARS has a robust background screening process that we stand behind to ensure a safe work environment for our employees and customers. We are also committed to maintaining a culture that is inclusive and free from discrimination and harassment of any kind. We ask that you reach out to us directly as soon as possible to discuss the allegations so they can be researched immediately. Please contact us at talent@ars.com or 901-271-9700 and ask for the HR Department.
Viewing 19 - 21 of 133 Reviews

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