Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 103 reviews)); "Benefits are good" ((in 54 reviews)); "Great people and teams that work well remotely" ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 27 reviews)); "Great opportunities for the right person with skills and drive!" ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 65 reviews)); "Long hours and work weeks" ((in 42 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 23 reviews)); "Really bad managers that doesn't help the employee to grow up." ((in 19 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "people" Reviews

1.0

Dec 8, 2020

Train wreck

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, especially if you can sell customers expensive things they don't need like air scrubbers and new HVAC systems to people who's systems are only 8-12 years old

Cons

Very disorganized organization, many customers in a bad mood when you arrive from being rescheduled many times or they had a dishonest or incompetent technician there previously, which is the majority of their tech's

ARS-Rescue Rooter Response

5y

We are disheartened to read this review. We would like to speak with you to find out more about your current situation. Please send an email to talent@ars.com with your contact info so we can set up a time. Thank you.

4.0

Aug 26, 2020

Amazing

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Nice Environment, good people all around

Cons

no parking, very cold inside or to hot

5.0

Sep 3, 2020

Good place to work

Excavator operator

Recommend

CEO approval

Business Outlook

Pros

Good money. Good people. Not a lot of stress.

Cons

I do wish that upper management was more transparent at times.

5.0

Jun 7, 2021

Good Company. Good People.

Division human resources manager

Recommend

CEO approval

Business Outlook

Pros

I am very proud to work with an established leadership team and fantastic group of HR managers.

Cons

Technology is a work in progress.

5.0

Aug 20, 2021

Great Management and People

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

People, hours, policies are all great. Everyone is treated the same and not shown favorites. Room for advancement and good training.

Cons

The software they use is not user friendly and can provide a lot of incorrect information so you spend a great deal of time correcting it before you can do a task.

1.0

Jan 31, 2021

Just bad

Electrician

Recommend

CEO approval

Business Outlook

Pros

If your buddy buddy with your manager, you will get all the good service calls

Cons

Company actively f's over all the techs, very high turn-over rate. If you want a plumber to be your "electrical manager" this is the right spot for you. No room to grow in the company. They want to hear your feedback all the time, but managers and supervisors cannot make changes due to ARS owning %100 of bob Hamilton. If you enjoy being laughed at by customers due to outraged prices, this is the place for you! If you have a problem with charging people $425/HR, don't waste your time.

ARS-Rescue Rooter Response

5y

We're saddened to hear that your time with ARS did not meet your expectations. In a field that constantly changes, we seek to adapt and improve daily for our employees as well as our customers. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.

5.0

Aug 17, 2021

All Around Great

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great people and atmosphere. Salary and benefits are very fair. Lots of room for growth and promotion.

Cons

Some of the systems and policies/procedures they use are very much outdated or not beneficial. Lots of revenue is being missed using these systems.

4.0

Aug 10, 2021

Good company

Administration assistant

Recommend

CEO approval

Business Outlook

Pros

Fun people to work with good culture

Cons

Didn’t pay office help that much the techs made bank

5.0

Aug 19, 2021

Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits great 401k great people. Flexible schedule, growth opportunities. People take an interest in your well being and care for one another

Cons

Work life balance isn’t there. Lots of hours the pay you receive for the work you do is marginal. The work seems unappreciated on an upper management level