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Accel Entertainment

Engaged Employer

Accel Entertainment reviews

2.9

38% would recommend to a friend

(88 total reviews)
avatar

Andy Rubenstein

53% approve of CEO

42% positive business outlook

Ratings by category

3.0

Work/Life balance

2.8

Diversity & inclusion

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Accel Entertainment has an employee rating of 2.9 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Accel Entertainment employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

88 reviews
1.0
Apr 18, 2018

Should have left sooner

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun working environment with friendly employees that make coming to work enjoyable.

Cons

Fairly new company that isn’t fully established and will benefit a lot more with more structure. Communication is non-existent and the training process in my experience was confusing which makes the job more challenging. Nepotism occurs every single day in this company. Policies and procedures get swept under the carpet for the favorites. Rumors and gossip galor. If you’re looking for a professional and structured company that cares about your growth and success in a company and one that wants to help you succeed, this is not the company for you. Benefits are incredibly expensive and for a family plan expect to pay close to $1,000. No sick time off, only 10 days of PTO, and they won’t even compensate you for jury duty. No 1-1 meetings with managers/directors to catch up on work, goals, performance, etc.

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Accel Entertainment Response
8y
Thank you for taking the time to give us your feedback. While we are very glad to hear that you enjoy coming to work in a fun environment with friendly co-workers, we are sorry to hear that some of your experiences at Accel fell short of your expectations. Please know that Accel’s paid time off benefits are competitive with many other companies in the workforce as it is very common to combine “vacation time” and “sick time” into one bucket of “paid time off.” We value all employee feedback and take all comments seriously. If you would like to share more about your experiences, please contact us by emailing "HR-Recruit&Retain@accelentertainment.com" so that we can set up a time to talk. Thank you again for your candid feedback. It helps us make Accel Entertainment a better place to work.
1.0
Oct 24, 2017

Working for Accel Entertainment

Terminal operator
Recommend
CEO approval
Business Outlook

Pros

Reasonable Pay and weekly day hours

Cons

My experience of working for ACCEL entertainment was sincerely unappreciated. Both lower management and upper management were completely uninterested in the extensive experience and professionalism that I offered to their company. When approached with sensible security suggestions I was completely ignored and my suggestions were dismissed. Matters of personal safety were completely overlooked and there was little to no regard for their employees safety as production and money making was their only concern.

5.0
Oct 17, 2017

Great Company to Work for

Compliance
Recommend
CEO approval
Business Outlook

Pros

Great working environment. Management is supportive and understanding. Phenomenal benefits.

Cons

No cons to list at this time.

Viewing 79 - 81 of 88 Reviews
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ReviewsAccel Entertainment reviews

Glassdoor has 91 Accel Entertainment reviews submitted anonymously by Accel Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Accel Entertainment is right for you.