Access reviews

Thank you for your review. I appreciate you taking the time to post it. I wish we had done a better job explaining projects to you and your team, which seems like a pretty easy thing to do well. Especially since we work so hard to communicate frequently, transparently and comprehensively, I am disappointed you didn’t find our approach acceptable. I appreciate your advice to show respect to everyone on the team. That is very much a part of our culture and, in fact, Respect is our first core value in our core values, R.E.A.C.H. And, I agree, it is our team members in the field that see our clients face-to-face that really represent the company and I respect and appreciate each and every team member at Access. I am sorry if you didn't feel that while you were here at Access. Thanks, again, for your review and if you want to share anymore about your experience, I would love to get more information, which you can email to me at ralston@accesscorp.com. Best, Rob

Thank you very much for your positive review here on Glassdoor. You are part of a small group of Access team members who have worked here for more than 10 years and I appreciate your long-term commitment! I am glad that you like the team environment and that you find the never-a-dull-moment environment enjoyable. As you have probably heard me say, I do firmly believe that growth provides opportunity and I am thrilled that you see the potential for growth here at Access. I appreciate your advice to management and agree that our vendors deserve, as do we, to be paid for their services and should be paid in a timely manner. So, I share your frustration around our delayed payments to vendors. To help solve that issue, we are currently implementing a comprehensive “procure-to-pay” system which should really help us process invoices quicker and in a much more timely manner, and do so more efficiently. I am confident that we have the right team in place in accounting and I am hopeful that our new system will help to solve this issue permanently. Thanks again for your review; I really appreciate the feedback, Rob