Actsoft reviews

3.1

50% would recommend to a friend

(55 total reviews)

Tom Mitchell

69% approve of CEO

40% positive business outlook

Actsoft has an employee rating of 3.1 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Actsoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews
1.0
Jul 24, 2020

Misleading

Recommend
CEO approval
Business Outlook

Pros

Very Good work life balance

Cons

Favoritism towards family members. The environment is filled with gossip. Highly underpaid

2.0
May 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay, Awesome CEO, Cool VP of Customer Experience department

Cons

Management needs to stop taking things personal. Holding grudges is unprofessional. Hone in your emotional intelligence skills. Understanding different employees can be a challenge.  A great leader posses a clear vision, is courageous, has integrity, honesty, humility and clear focus. ... Great leaders help people reach their goals, are not afraid to hire people that might be better than them and take pride in the accomplishments of those they help along the way. Listening is also a huge issue because certain managers like to talk over you. Learn the 3 to 4 second rule then speak. It will make it uncomfortable because you're not being acknowledge and employees will lock up unable to communicate with their superiors if they continue to treat them like robots. The CEO really needs to revamp the management team because they are put in positions that they cannot control. You're not allowed to express your opinions because they will take it the wrong way when it's not directed towards them. They lack the ability to cross train others and rely on one person. Employees have expressed that they want to turn it up a notch and be apart of a growing experience.

avatar
Actsoft Response
7y
Thank you for your review. We encourage you to take advantage of the weekly survey that the CEO sends out. We also encourage you to speak with HR regarding your concerns. We want to make sure our people are being taken care of and any issues get resolved as soon as possible.
1.0
Apr 10, 2016

Disappointed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you were to ignore the inconsistent management and favoritism, the experience could have been pleasant.

Cons

Family atmosphere is a lie. Anonymity is a lie. The open door policy is a lie. The management team doesn't know what they're doing.

avatar
Actsoft Response
10y
We are sorry you are having a poor experience. We would encourage you to seek out someone in leadership to discuss any frustrations you are having. We value our employees opinions and strive for a positive work environment for everyone here. We hope we can improve the work environment for you. We appreciate your feedback.
Viewing 10 - 12 of 55 Reviews

Glassdoor has 56 Actsoft reviews submitted anonymously by Actsoft employees. Read employee reviews and ratings on Glassdoor to decide if Actsoft is right for you.