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Actsoft

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Actsoft reviews

3.1

50% would recommend to a friend

(55 total reviews)

Tom Mitchell

69% approve of CEO

40% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Actsoft has an employee rating of 3.1 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Actsoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by disability

Reviews by job title

55 reviews
1.0
Oct 19, 2020

Sinking Ship...

Outside sales
Recommend
CEO approval
Business Outlook

Pros

-Good work/life balance. -They throw around job titles like nothing I've ever seen. If you want to be a director you can have the title, but not the pay. (Great if you want to get a title and go somewhere else) -You will be looped into a great network of telecom sales teams and companies they sell to that will listen to you. Most of the good employees that have left were snatched up by them as they offered more pay and brighter futures. - Wish I could list more...

Cons

-The company uses outdated software from 2010 that they have made minimal upgrades to. They will sell you on how great it has helped companies transition into a tech savy company with great insight into their operations. In reality, 90% of their competitors have either dissolved or transitioned to different platforms that are more relevant to today's technology. -As a sales rep when customers ask for feature enhancments, it's like putting a note in a suggestion box that never gets opened. No matter how large the opportunities is it will not be answered. -The talent that does work there is either worked to the bone for a fraction of what they are truly worth, or leaves because they realize that they are stuck in a bad situation. -The CFO has forced out people in the company that were truly talented that put in their time, and the CEO did absolutely nothing to try and rectify the situation. -80% of the plans that they lay out during their annual and bi-annual meetings never come to fruition. They dump hundreds of thousands of dollars into these initiatives that are poorly planned, and eventually dissolve.

avatar
Actsoft Response
5y
Thank you for your review. We are truly sorry your experience did not meet your expectations. We remain committed to providing an environment and culture where employees can grow and enhance their development. We truly appreciate your feedback.
2.0
Jul 20, 2021

PACS - missing the human touch.

Sales
Recommend
CEO approval
Business Outlook

Pros

The people on the front lines are awesome and still try to retain that family feel and comradery, but Actsoft above the director level has lost its way as a company.

Cons

CEO is a great guy but has lost focus on what once made the company great. The addition of the new CSO aka "PACS" guru was a major downfall and blow to the family environment. Many of the ideas presented by those in the field or individual contributor level were never given serious consideration for improvements. No focus - channel vs direct sales, Old Tech ( aka archaic) stack - using a free version of MS Dynamics

2.0
Jun 25, 2021

its good in the beginning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there were some in the beginning

Cons

heavy manipulation from all levels of leadership

Viewing 7 - 9 of 55 Reviews
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Glassdoor has 56 Actsoft reviews submitted anonymously by Actsoft employees. Read employee reviews and ratings on Glassdoor to decide if Actsoft is right for you.