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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      5.0
      Dec 18, 2014

      Great place to work! Great People too!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance, supportive management and I feel truly valued as an employee

      Cons

      We are outgrowing our office space so accommodations are a little tight right now.

      5.0
      Dec 16, 2014

      Tucson's Best, by far!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the people I work with. I enjoy the fact that we help people in difficult situations and they appreciate it. We don't sell or upsell things, we don't have billing issues and we don't get yelled at on every call like some other call centers in Tucson. Agero's culture is like no other I have ever been a part of. If you do your job and don't have attendance issues, they will support you and help you be successful. If you need anything else, you just have to ask and they will work with you.

      Cons

      This one is hard... nothing really... During the winter it is really busy with back to back calls. They try to staff more people during that time to make it better and they have raffles and give away prizes to help make it worth your while. I mean they do surveys every month. If there is something agents don't like they fix it!!

      3.0
      Nov 17, 2014

      It's just an OK job.

      Dispatcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is very good Medical/Vision/Dental benefits

      Cons

      Hours Pay Management Forced Overtime Managers need to speak to one another before announcing anything.

      Viewing 682 - 684 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.