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      Agero

      Engaged Employer

      Agero reviews

      3.5

      62% would recommend to a friend

      (720 total reviews)
      avatar

      Dave Ferrick

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Agero has an employee rating of 3.5 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      720 reviews
      2.0
      Nov 14, 2017

      Clarksville location

      Response associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast pace. Easy money. Get promoted pretty fast once you got it.

      Cons

      Everyone is very much to themselves. Sups claim they care they don't. Good luck getting help when you need it. You're on your own!

      avatar
      Agero Response
      8y
      Thank you for your feedback. We are sorry you did not feel supported. Our goal is to maintain a high Supervisor to Agent ratio and plenty of coaching support.
      5.0
      Oct 18, 2017

      Response associate and avis and budget

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great incentives and able to help people in need

      Cons

      Mandatory overtime at times, switching supervisors alot, the rehire process. I had to resign short notice due to personal issues. Now that I have it taken care of I have tried over and over to reapply and theh send a email stating they found other candidates which frustrates me because when i was there my scorecard was always good, received qrp bonuses, team player.

      1.0
      Mar 10, 2017

      Frustration Followed by Futility

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      will hire anyone, decent pay for call center, ok if you are desperate while searching for another job

      Cons

      many...poor sup training so they will throw reps under bus in an instant, turn over so high now most reps poorly trained, poor support for reps, high stress, Tucson site on last legs

      Viewing 82 - 84 of 720 Reviews
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      ReviewsAgero reviews

      Glassdoor has 773 Agero reviews submitted anonymously by Agero employees. Read employee reviews and ratings on Glassdoor to decide if Agero is right for you.