Is Alacrity Solutions a good company to work for?

Alacrity Solutions has an overall rating of 3.4 out of 5, based on over 468 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at Alacrity Solutions to a friend and 37% have a positive outlook for the business. The best reviews about Alacrity Solutions have been left by employees working as Claims Adjuster , Independent Claims Adjuster and Independent Adjuster .

Does Alacrity Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alacrity Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Alacrity Solutions. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Alacrity Solutions?

55% of Alacrity Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alacrity Solutions 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Alacrity Solutions?

Claims Adjuster (68) , Independent Adjuster (51) , Adjuster (16) , Customer Service Representative (11) , Independent Claims Adjuster (10) , Insurance Adjuster (8) , Property Field Adjuster (8) , Independent Insurance Adjuster (7) , Cat Adjuster (5) , Claims Examiner (5) , Claims Representative (5) , Licensed Independent Adjuster (5) , Property Claims Adjuster (5) , Auto Claims Adjuster (4) , Claims Specialist (4)

What are the pros of working at Alacrity Solutions according to real employee reviews?

"Good pay good to get foot in the door" ((in 61 reviews)); "They provide good training for new adjusters." ((in 22 reviews)); "Great Company and Awesome people" ((in 13 reviews)); "Being able to work from home." ((in 12 reviews)); "The hours are long and extended time away from home is expected, so your coworkers become family." ((in 6 reviews))

What are the cons of working at Alacrity Solutions according to real employee reviews?

"This job will require long hours and extended periods away from home." ((in 26 reviews)); "They only have a handful of managers that are decent managers, the rest are horrible and abusive." ((in 12 reviews)); "No work life balance" ((in 9 reviews)); "No benefits." ((in 8 reviews)); "Barely enough time off." ((in 7 reviews))

What are the top reviewed Alacrity Solutions locations?

Dallas , Hammond , Irving , Conyers , Houston , Atlanta , Carrollton , Fishers , Orlando , Richardson , Eugene , Baton Rouge , Jacksonville , Dunwoody , Mobile , Fort Worth , Nashville , Concord , Allen , Texas City , San Antonio , Rapid City , Minneapolis , Carmel , Toledo , Los Angeles , Mandeville , Winter Haven , Tampa , Florida City

Alacrity Solutions reviews

3.4

55% would recommend to a friend

(300 total reviews)

Jim Pearl

57% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Alacrity Solutions has an employee rating of 3.4 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alacrity Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

300 reviews

1.0

Dec 5, 2016

Great if you're an adjuster. Everyone else, avoid at all costs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you're an adjuster you can receive training, assignments, and are treated with respect (As long as you're friends with the head of Resource Management).

Cons

If you work for the "home office" or any of the satellite offices, your job will be cut at a moments notice unless you're part of the "in" crowd. The company only cares about protecting their friends close, and will cut you loose even if you provide a necessary service. Then, when they wonder why things are breaking, they will try to reach out to the person they just fired in order to find out what broke. No one has any idea what anyone else is doing. No one wants to share what they do out of fear of being fired. "Benefits" are a joke. You will spend most of your paycheck on the terrible healthcare, and there's no such thing as a 401k (Unless, of course, you're special).

Alacrity Solutions Response

9y

I appreciate you taking the time to express your frustration. It is always unfortunate when employees are released. Worley was a quality employer for you and will continue to be a quality employer as we grow. The decision to reduce redundant positions and to eliminate other positions was not an easy; but necessary to allow for the continued strength and growth of the company. Nothing can be said to remove the frustration associated with yours and others loss of employment. It is unfortunate that you are choosing to cast negative opinions as an outlet for the expected frustrations. We have supported you and all of our employees through personal and professional challenges. We wish you well in your career beyond Worley. Allen Carpenter President / COO

5.0

Aug 19, 2014

For those willing to work and have a positive attitude, it is a great place to work.

Catastrophe adjuster

Recommend

CEO approval

Business Outlook

Pros

Income potential is very strong. The firm rewards hardworking loyal adjusters, and does its best to ensure you are successful. However, if you have a poor attitude, they will not have the patience for you, which I believe is a good thing. I started with them four years ago, and have never asked 'why?', but have had to ask 'how?' On occasion, and have always gotten an answer. Senior management is very strong and supportive, most of the field managers are also strong and supportive as well.

Cons

Communication from management to the field reps needs improvement. The nature of this business requires that people be away for months at a time from their family and friends, this is not a fault of Worley, it is the same for all catastrophe adjusters, but anyone looking into this as a career needs to know this going into it.

1.0

Jul 11, 2019

Be Prepared to be stressed

Independent claims adjuster

Recommend

CEO approval

Business Outlook

Pros

A couple of years ago I had a good view of this company but the new management changed my entire perspective.

Cons

There is a lot of micro managing and petty behavior from management on some assignments. They don't hire competent trainers to help you with basic job duties and open door policy is non-existent. They have no concern for your overall well being and basically have the mentality to break you all the way down to build you up. There are a lot of people who left this company and with good reason. You can't voice any concerns without suffering the consequences of being released (even anonymous) because a co-worker actually got release because of it. Management is close friends with adjusters and basically gossip and judge people. Overall I would not go back to this company for anything in the world.

Viewing 4 - 6 of 300 Reviews

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