Is Alacrity Solutions a good company to work for?

Alacrity Solutions has an overall rating of 3.4 out of 5, based on over 468 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at Alacrity Solutions to a friend and 37% have a positive outlook for the business. The best reviews about Alacrity Solutions have been left by employees working as Claims Adjuster , Independent Claims Adjuster and Independent Adjuster .

Does Alacrity Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alacrity Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Alacrity Solutions. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Alacrity Solutions?

55% of Alacrity Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alacrity Solutions 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Alacrity Solutions?

Claims Adjuster (68) , Independent Adjuster (51) , Adjuster (16) , Customer Service Representative (11) , Independent Claims Adjuster (10) , Insurance Adjuster (8) , Property Field Adjuster (8) , Independent Insurance Adjuster (7) , Cat Adjuster (5) , Claims Examiner (5) , Claims Representative (5) , Licensed Independent Adjuster (5) , Property Claims Adjuster (5) , Auto Claims Adjuster (4) , Claims Specialist (4)

What are the pros of working at Alacrity Solutions according to real employee reviews?

"Good pay good to get foot in the door" ((in 61 reviews)); "They provide good training for new adjusters." ((in 22 reviews)); "Great Company and Awesome people" ((in 13 reviews)); "Being able to work from home." ((in 12 reviews)); "The hours are long and extended time away from home is expected, so your coworkers become family." ((in 6 reviews))

What are the cons of working at Alacrity Solutions according to real employee reviews?

"This job will require long hours and extended periods away from home." ((in 26 reviews)); "They only have a handful of managers that are decent managers, the rest are horrible and abusive." ((in 12 reviews)); "No work life balance" ((in 9 reviews)); "No benefits." ((in 8 reviews)); "Barely enough time off." ((in 7 reviews))

What are the top reviewed Alacrity Solutions locations?

Dallas , Hammond , Irving , Conyers , Houston , Atlanta , Carrollton , Fishers , Orlando , Richardson , Eugene , Baton Rouge , Jacksonville , Dunwoody , Mobile , Fort Worth , Nashville , Concord , Allen , Texas City , San Antonio , Rapid City , Minneapolis , Carmel , Toledo , Los Angeles , Mandeville , Winter Haven , Tampa , Florida City

Alacrity Solutions reviews

3.4

55% would recommend to a friend

(300 total reviews)

Jim Pearl

57% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Alacrity Solutions has an employee rating of 3.4 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alacrity Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

300 reviews

1.0

Apr 29, 2024

Unorganized, Unprofessional, Unethical

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Only pro was working remote from home, but you are under extreme micromanagement.

Cons

Incredibly unorganized and unprofessional company full of senior management and executives who have no idea what’s going on in their company. This job consists of being made to pester vendors for insurance companies. Your work is never up to “standards”, and they always find something wrong with what you’re doing even though you’re doing what they asked. No support for employees at this Blackrock owned company that is likely circling the drain. This company also has zero respect for employees and acts in multiple unethical and borderline illegal ways.

1.0

Jul 22, 2020

Not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers & it’s a paycheck.

Cons

They set expectations way too high for an 8hr shift. They never tell their employees when they are doing good, only every single thing they do wrong. Management is little to no help so you have to ask coworkers for help, which you get in trouble for. Plus the pay starts at 10 an hr, you can go to target & get more than that. They also were very behind on letting employees WFH when COVID first started.

1.0

Jul 24, 2019

These people have no idea what they’re doing

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Work from home as a remote, pay is ok

Cons

From day 1 of training the people training me even warned me at the manager I was assigned. He was awful. I had saved emails, IM’s and voicemails of him contradicting himself over and over again. He was rude about everything. The management here will tell you 100 different ways to do something and then you’ll get scolded about it after. This company could care less about repairing cars. Having worked in shops it made me sick at the things I was asked to cut from estimates was insane. All they want is percentages saved and number of claims complete. Shops despise ASI and I understand completely

Alacrity Solutions Response

6y

ASI prides itself on being an industry leader in vehicle estimate reviews as part of our many service offerings to the industry. We work with thousands of repair facilities monthly, successfully reaching agreements on proper repairs. We apply state and industry guidelines and update our procedures to respond to changes in the industry and repair techniques. The ASI team works diligently to communicate changes with all members of our team. If an employee is having difficulty with a manager, the Claim Directors and Human Resource staff are open to feedback. Please feel free to contact us directly to provide more specific information.

Viewing 25 - 27 of 300 Reviews

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