Altar'd State reviews

2.7

30% would recommend to a friend

(1,651 total reviews)
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Aaron Walters

28% approve of CEO

28% positive business outlook

Altar'd State has an employee rating of 2.7 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altar'd State employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 20, 2017

General Retail Job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great discount, company with a cause

Cons

Schedules are updated frequently throughout the week, upper management often brushes off low level employees

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Altar'd State Response
9y
Thank you for your service to Altar'd State. We appreciate your dedication to our guests and mission to standing out for good always. Please do not hesitate to contact me directly at matt.argano@altardstate.com if you have any concerns or suggestions as to how to make your experience even better!
2.0
Mar 17, 2017

An Honest Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gives back to local charities Discount, kind of

Cons

First, the hours allow for not work life balance, especially with the new change to remaining in the store until 11pm (2 hours past closing). Additionally, some months total hours allocated are cut, so there is minimal staff during the day when actually handling customers to allow for the additional hours after close. Additionally many employees have a 30-45 minute drive home, so rating until 11 puts them in a dangerous position while driving home, especially on weekends. Second, staffing of management takes an excruciatingly long time. Some management was strung along for longest before hiring. Third, upper management visits are unproductive. There is no constructive criticisms or suggestions for improvement, insteaf store management gets a slap on the wrist if you don't make day. Sometimes days are slow with low traffic, but the focus is so much on the financial aspect not the customer service aspect, that what could be a beautiful store with exceptional employees gets overlooked. This leads to more requirements such as changing tables and windows even more often if you don't make day. Overall, working for this company is frustrating and draining with little support or acknowledgement from upper management. You won't feel appreciated, especially employees in management positions who work many hours and work on visuals to make the store look good.

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Altar'd State Response
9y
Thank you for your note and for your feedback. Closing our stores up to 2 hours after closing allows for our stores to open fresh and fully ready to service our guests. This is far less time than most retailers from a closing perspective and we owe it to our guests to create the best experience for them. Folding and sizing products when the store is open does not provide an exceptional experience for either our associates or guests. As for store visits, Altar'd State made a commitment long ago to provide 2 District Managers per District to allow for additional support, coaching, and development of our management teams. Store Walk notes, development plans and recognition programs and contests are all part of our culture and operations program. Please feel free to call me with any questions or concerns. Our goal is to create a better experience for you and I would like to help.
1.0
Mar 17, 2017

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Good Discount, Loved the girls I worked with

Cons

Terrible pay, ridiculous hours

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Altar'd State Response
9y
Thank you for your honest feedback. While retail hours are sometimes demanding and meant to provide an exceptional experience for our guests, work life balance is as important. I am sorry that you did not feel comfortable raising your concerns, as we want every associate to have a voice and the ability to improve the workplace. While our on-line training is critical in preparing our associates for interactions with our guests, this should not replace in store training and development with store managers. Happy to connect if you would like to discuss further and thank you again!
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Glassdoor has 1,685 Altar'd State reviews submitted anonymously by Altar'd State employees. Read employee reviews and ratings on Glassdoor to decide if Altar'd State is right for you.