AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
3.0
Nov 14, 2023

Not a good place

Recommend
CEO approval
Business Outlook

Pros

Benefits, pto, Flex Time, training

Cons

They micro manage, and managers do not care

avatar
AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
2.0
Nov 5, 2023

Look elsewhere...

Recommend
CEO approval
Business Outlook

Pros

PTO, holidays, pay is okay

Cons

High expectations, little support, heavy workload, favoritism

avatar
AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

An abundance of paid holidays

Cons

This place is toxic. A new VP was brought in from LM and there is just very weird and bazaar behavior going on here. He brought his cronies from LM. They now hold AVP, manager, supervisor and adjuster positions. If you disagree with any of them you will be out the door in no time. Whether it’s pushing you out by treating you like trash or putting you on performance due to their petty micromanaging, they will get you gone one way or another. If you are one of the LM people you will get special treatment and most likely love it here. LM people can be insubordinate and disrespectful with no consequences. These guys will make sure the LM’s get the most money and the least amount of work. Basically, if you’re not from LM just run the other direction and save yourself some grief. They just laid off adjusters (some who were amazing at their job) due to reorganization but then hired more LM people. It’s almost comical at this point. The claims systems are archaic. You spend too much time restarting them, waiting for them to respond, and going through multiple steps to complete a simple task. IT is not very helpful and will place your issues at low priority when the problems your are having enable you from working. Micromanaging is high. Nobody is on the same page. You’ll get a different answer to the same question from every person you ask. Also, I have been told they are requesting people leave 5 star reviews on Glassdoor. So, be careful taking all those good reviews into consideration.

avatar
AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
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Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.