Pros
Fun styles of glasses to look at and helping customers find the perfect pair
Cons
This company is miserable. Training has been non-existent, my manager prefers to berate instead of develop, I have a misogynistic co-worker who expresses inappropriate things about women when the manager can’t hear. I’m uncomfortable and untrained. It takes a minimum of 30 minutes to get through to store support for an issue and if you leave a voicemail they won’t get back. Also, their deals are misleading. Every feature that is becoming standard with other quality providers (scratch resistant and anti-glare as examples) is billed as an add-on, so their two pair of glasses for 79.95 are only an option with absolute bare bones, low quality lenses that I would NEVER want in an everyday important aid. Go to Warby Parker now that they’re opening stores. If you’re tech savvy, upload your prescription to Zenni for fashionable frames and quality lenses at a fraction of the price. Customers are less than gracious. High turnover.