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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
2.0
Nov 14, 2023

Disappointed

Recommend
CEO approval
Business Outlook

Pros

One of the greatest jobs and best places to work I ever had! Great engagement, recognition, people, culture, and so much opportunity for your own personal touch to shine! Really enjoyed the partnerships and relationships built!

Cons

New CEO came in and changed everything since December 2022. Morale started to struggle and more and more changes that affected the employees came. Lots of false statements and promises. Awesome hard working people have left as this company goes through more change. You could contribute tons of work and make great changes and you are still not safe. Very sad that no one has a voice anymore. Integrity failing.

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American Auto Shield Response
2y
Thank you for your review. We are sorry to hear about your experience at AAS. We appreciate your feedback and will use it to better our organization. Thank you for your review and we wish you the best.
2.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

remote, (for some), decent pay

Cons

they really don't care how their employees feel. they have zero integrity and don't follow thru on what they promise. Remote, taking it away, bonuses, cut or removed, no stipend for at home workers, forcing people back to office without considering child care, automotive expenses.

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American Auto Shield Response
2y
Thank you for your review. We are sorry to hear that we have not met your employee experience expectations. We understand that the new opportunity for a hybrid work environment is not ideal for all employees and would encourage you to take advantage of our open door policy and start an open dialogue with your Team Lead or Supervisor. We assure you that all feedback is taken seriously and we will be sharing your review with our Leadership Team. We appreciate all you do for our organization.
1.0
Jul 6, 2023

Horrible management - deceptive!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to work for deceptive management, this is the place!

Cons

Second round of lay- offs in a year for a company that claims to be performing well. Deceptive communication and non-empathetic tactics. New CEO running company into the ground to make a quick buck.

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American Auto Shield Response
2y
Thank you for your review. We appreciate your feedback as it allows us the opportunity to better our practices. We will share your feedback with management and we wish you the best in your future career endeavors.
Viewing 31 - 33 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.