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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
1.0
Mar 23, 2024

Waste of time

Recommend
CEO approval
Business Outlook

Pros

If you have no aspirations for security in employment or advancements financially with a dishonest employer, AAS will glady provide you with a blanket of insecurity and lack of respect for as long as you can tolerate it.

Cons

Nepotism. Stringent policies on time off. No opportunity for advancement, raises or bonuses. Big surprises coming in the next two quarters with regard to ownership, employment and finance that is going to leave a lot of people across all divisions wondering how they didn’t see it coming.

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American Auto Shield Response
2y
Thank you so much for taking the time to provide your feedback about your experience at our company. We appreciate your honesty and want you to know that we take your feedback seriously. We understand that change can be tough, and we know that it can have an impact on our team members. We want you to feel supported and valued here, so please don't hesitate to reach out to your manager or HR representative if you have any concerns. We are here to help! Your input is incredibly valuable to us as we work to create a positive and welcoming workplace for everyone. We are committed to making continuous improvements, and we are grateful for your dedication and contributions to our company. Thank you again for your candid review. We hope that you feel heard and appreciated, and we look forward to working together to make our company an even better place to work.
2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice Lead ( manager) .

Cons

Increased quotas by 40%, no raises during 2024, eliminated quarterly bonuses, no 401K match for 7 months, required some to return to office.

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American Auto Shield Response
2y
Thank you for taking the time to provide your feedback regarding your experience at our company. We are pleased to hear that you have positive remarks about your manager. We understand that change can be challenging, and we recognize the impact these decisions can have on our team members. We encourage you to discuss your concerns directly with your manager or HR representative so we can address them more personally. Your input is crucial to help us improve and ensure our company is a place where everyone can thrive. Thank you again for your candid review. We are dedicated to making continuous improvements and value your dedication and the contributions you make to our company.
1.0
Mar 1, 2024

Bad Company

Recommend
CEO approval
Business Outlook

Pros

Work from home at the time

Cons

Toxic environment. Clients are rude, the management tries to scare you to work harder. Too much stress for what they pay. They only pick their favorites to be promoted, merit doesn't matter.

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American Auto Shield Response
2y
Thank you for sharing your feedback. We are sorry to hear about your recent experiences. We take every comment seriously to make internal changes to improve. It is feedback like yours that helps us to improve the employee experience. We appreciate your honesty and are thankful for the time you have taken to leave this review. We would also encourage you to utilize our open door policy and start a dialogue with your team lead, manager, or HR. Thank you, again, for your contributions to our organization.
Viewing 28 - 30 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.