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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros at this company

Cons

Training is lacking they throw you to the wolves and if you can't get the hang of it in your first week they let you go they nit pick your claims you get into trouble if you don't score 100% on their review which no one ever gets and management has their head in the clouds

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American Auto Shield Response
3y
Thank you for your review. We are sorry to hear that we did not meet your employment expectations. We appreciate your feedback regarding your experience and will share your feedback with management.
1.0
Aug 8, 2022

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Good pay work from home

Cons

Poor management old operating systems and software Poor training

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American Auto Shield Response
3y
Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. We’re always looking for ways to enhance and improve our training program and will share your feedback. We wish you the best of luck in your future endeavors.
1.0
May 13, 2022

Claims Adjuster

Recommend
CEO approval
Business Outlook

Pros

The pay is ok for what you do.

Cons

The training process is severely inept ( I was told it was worse before). Just about everyone I met has been with the company 2 years or less. For a company founded in 2002 that should have been a red flag for me.

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American Auto Shield Response
4y
Thank you for your feedback. We apologize that we did not meet expectations regarding our training process. This feedback is important to us as it allows us to provide a better employee experience. We appreciate the time you took to share, and we wish you the best of luck in your future career endeavors.
Viewing 52 - 54 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.