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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
1.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus

Cons

Leadership has no accountability at all. There are maybe 5 people who do a great job and keeps things fun. Otherwise it's full of leadership who clearly benefitted from nepotism. Then you have people who kiss butt that miss multiple days per week and yet are rewarded for it. Stay away!

avatar
American Auto Shield Response
2y
Thank you for your candid feedback. We’re sorry to hear that we are not meeting your employment experience expectations. I would also like to encourage you to take advantage of our open door policy and start an open dialogue with your Team Lead, Supervisor, or HR. We will be sharing your feedback with our Leadership Team. Thank you for all you do for our organization.
1.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work is nice, lots of shifts avail

Cons

Poor management, lack of upward movement, inconsistent messaging

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American Auto Shield Response
2y
Thank you for sharing your feedback. While we are glad you are enjoying the remote work environment, we are sorry to hear about your recent experiences. We take every comment seriously to make internal changes to improve. It is feedback like yours that helps us to improve the employee experience. We appreciate your honesty and are thankful for the time you have taken to leave this review. Thank you for your contributions to our organization.
1.0
Jun 27, 2023

Unfair process

Recommend
CEO approval
Business Outlook

Pros

The pay was ok and they sent me a cease and desist letter from how did I get fired prior to training was over

Cons

My class started with like 56 and the day I got terminated was 22. I was not complete with the nesting process and they say my performance was at at 55% if I was in the wrong queue that would most likely I’m already at then halfway mark. No coaching sessionS

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American Auto Shield Response
3y
Thank you for your review. We are sorry to hear your experience with us was not a positive one. We will share your feedback with our management and use your review to improve our processes. We a appreciate your review and wish you the best in your future career endeavors.
Viewing 49 - 51 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.