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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
3.0
Jan 13, 2025

Use to be 5 star

Recommend
CEO approval
Business Outlook

Pros

I got a M-F opening shift Good pay Remote for now rumor has that will change next

Cons

Bought out by Carshield Lost a lot of PTO due to buy out Employees continue to lose because of car shield

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American Auto Shield Response
1y
We appreciate your feedback and understand your concerns regarding the recent company changes. We are making adjustments to deliver an enhanced customer experience while also working to ensure we provide the best possible employee experience. We acknowledge that some of these adjustments may be challenging, and we are committed to listening to employee feedback. We are pleased to confirm that while we do intend to change our current employee recognition platform, we also plan to deliver a more robust communication and social recognition platform that empowers our employees to recognize and celebrate each other’s contributions and achievements. We also encourage employees to take part in upcoming employee engagement initiatives, like wellness challenges and company events, and team-building and professional development opportunities. Thank you again for your feedback. Like our communication and recognition platform, we look forward to making additional employee-centric improvements this year, and we encourage you to continue to communicate any suggestions or concerns.
3.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home is great

Cons

Calls are nonstops Did have a high turnover

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American Auto Shield Response
2y
Thank you for your valuable feedback. Your positive experience with our flexible work from home option is heartening. At our company, we consider every concern as an opportunity to improve. So, we assure you that we are taking your feedback seriously and working diligently to implement the necessary changes.
3.0
Apr 10, 2024

Decent company

Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible schedule and ok benefits

Cons

2 years without a raise in this economy is not good. Lots of growing pains within the company right now.

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American Auto Shield Response
2y
Thank you so much for sharing your thoughts and experiences with us. We truly appreciate your feedback and understand that it takes a lot of courage to speak up and share your honest opinions. We are thrilled to know that you have found the work schedule flexibility and benefits to be positive aspects of your role. We understand that a healthy work-life balance is essential, and we're glad that we have been able to provide that for you. Your feedback means the world to us, and we take it very seriously. We are committed to creating a positive, safe, and inclusive work environment for everyone, and your input is invaluable in helping us achieve that goal. Please know that we hear you, and we value your dedication and contributions to our company. We are excited to continue working with you to make our company an even better place to work. Thank you again for sharing your thoughts with us. We appreciate you more than words can say!
Viewing 73 - 75 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.